Front Desk Agent

We are seeking an outgoing, professional, and energetic Front Desk Receptionist to be the first person who greets our guests when they arrive at our hotel. We are hiring for 2nd shift. They are responsible for providing superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic and friendly attitude. During slow times will be required to help out in other departments we work as team and are looking for a team player someone who wants to help others and is willing to help do what needs done to make a great team here at the Holiday Inn Express & Suites. Other key duties include:

- Process guest registrations, including collecting payment.

- Complete shift reports

- Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed.

- Promote, answer questions about, and enroll guests in IHG frequent guest program.

- Assist other team members in various assignments.

- addition jobs include assisting with breakfast, laundry, or housekeeping duties.

- Maintain and clean the lobby and bathrooms as needed.

Job Type: Part-time

Pay: From $12.50 per hour

Benefits:

- Employee discount

Schedule:

- Holidays

- Monday to Friday

- Weekends as needed

Work Location: In person