Team Member - Weslaco

The essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following:

- Greets Guests with a smile in a timely and professional manner

- Operates Cinemarks POS system for all transactions completed on assigned register

- Verifies tickets at podium and directs Guests to an auditorium

- Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy

- Provides pricing, movie, specialist event, alternative movie selections, and general theatre information

- Responds to phone calls and questions from Guests in a professional and quality customer service manner

- Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums

- Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)

- Prepares food and properly operates cooking, warming, and popping equipment

- Consistently wipes down and sanitizes Employee and Guest high-contact areas

- Complies with all local, state, and federal food safety laws

- Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management

- Assists with all opening and closing duties as assigned by management

- Performs other work-related duties as assigned

Requirements:

- Must be at least 16 years of age

- Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required

- Availability to work flexible hours which include evenings, weekends, and holidays

- Requires regular and consistent attendance

- Has an energetic and friendly attitude during each shift

- Provides excellent Guest service

- Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English

- Ability to work in a team environment and independently

- Ability to take and follow direction

- Responds with a sense of urgency

- Accurate cash handling and basic math skills

Physical and Environmental Requirements:

- Frequent bending, kneeling, and lifting up to 50 lbs.

- Frequent standing, walking and reaching around the theater.

- Noise level may be moderate to high at times.

- Be able to work in a standing position for extended periods of time.

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