Bilingual Receptionist - Downtown

OFFICE & ADMINISTRATIVE

JUNE 17, 2025

Bilingual Receptionist - Downtown

Type

Contract

Location

Houston, TX

Salary

$20.00/hour

Job ID

KC713225617

Now Hiring: Bilingual Receptionist (English/Spanish)

In Partnership with Harris County

Downtown Houston, TX | Full-Time

Openwork is proud to partner with Harris County in hiring a Bilingual Receptionist to support the Community Supervision Unit. This front-facing role plays a vital role in supporting public-facing operations and providing exceptional service in a fast-paced, professional environment.

If you're highly organized, fluent in English and Spanish, and ready to contribute to your community while building your administrative career, this is an excellent opportunity to grow and make a difference.

As the Bilingual Receptionist, you will be the first point of contact for clients and visitors. You'll be responsible for managing a caseload, maintaining accurate records, and providing consistent, high-quality service while supporting administrative functions. Your bilingual communication skills will be critical in serving a diverse community with professionalism and empathy.

Key Responsibilities

Greet clients and answer calls courteously, routing inquiries to the appropriate personnel or agency

Open and maintain Community Supervision files in both digital and hard copy formats

Process and manage caseloads, including clients reporting by mail who are in good standing with child support payments

Communicate with clients via phone, email, chat, and official correspondence

Submit reports using the Harris County e-filing system

Accurately document all actions taken on client cases in the management system and on log sheets

Maintain a clean, organized, and professional reception area; monitor appropriate client behavior

Perform administrative tasks including document delivery/pickup between County departments, DPS checks, and referral tracking

Qualifications

Minimum of two (2) years of receptionist, customer service, or secretarial experience in an office setting

Bilingual (English and Spanish) required

High school diploma or GED equivalent required

Proficiency in Microsoft Word and familiarity with Windows 2000/XP

Strong telephone and communication skills

Excellent research, filing, and organizational abilities

Ability to manage a high volume of tasks while maintaining attention to detail

Self-motivated and capable of working independently as well as in a team

Work Schedule & Conditions

Pay Rate: $20.00 per hour

Schedule: Monday through Friday, 8:00 AM to 4:30 PM (with a 30-minute lunch break)

Employment Type: Full-time

Work Environment: Professional office setting with occasional travel to other County departments

Physical Demands: Must be able to sit or stand for extended periods, lift up to 10 pounds, and navigate stairs as needed

How to Apply

Click to be considered for this Bilingual Receptionist opportunity in Downtown Houston, or visit www.openwork.com to explore additional openings with Openwork.

About Openwork

Openwork is a people-first staffing firm with over 50 years of experience matching great talent with respected employers. We aim to make the hiring process seamless, thoughtful, and human. Our network also includes Rock Staffing (GA), QS Nurses (KS), and Aerospace Solutions (CA). Visit www.openwork.com to learn more and begin your next chapter.