Floater Conference Guest Service Agent

Salary: $21/Hr

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isnt merely a job but the start of a career where you can flourish.

Under the general supervision and direction of the Conference Services Manager, the Workplace Ambassador (WPA) serves as the on-floor concierge who takes full ownership of all office-related aspects to maintain a warm, welcoming and professional atmosphere for all clients, executives and associates at all times.

Core Responsibilities
The Workplace Ambassador (WA) is the first point of contact for unassigned seating floor(s) and must be adept at taking ownership of all aspects, including, but not limited to; facilities & services located within a predetermined area; assuring users feel comfortable and have all the tools necessary to be as productive as possible.

Through professionalism and effectiveness, the WA will actively manage and coordinate the delivery of the Worlds Best Workplace for members of the firm.

Ambassador Aspect
Act as an overall Hospitality Services resource and liaison on the unassigned floors.
He/she conducts daily walkthroughs of each designated floor to assure everything is prepared in accordance to the established standards.
Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer /phone issues), and mail room (package pickups and deliveries).
He/she is aware of all visitors and VIPs expected to be on floor and anticipates their arrival.
He/she pro-actively manages the general cleanliness of on-floor meeting and conference rooms
He/she pro-actively manages transitions of new joiners, assigns lockers and provides floor orientation as well as local city knowledge.

Conference Aspect
Resetting, refreshing and turning rooms as necessary in meeting space. Working with managers and GSAs to minimize room turns while being flexible to ensure the best client experience
Wiping down/cleaning all tables and chairs.
Supplying and setting up items not included in rooms (flip charts, whiteboards, screens, etc.).
Ensure all equipment (tables, chairs, ect.) utilized for meetings are of the best repair while identifying and reporting issues with non-functioning items.
Re-setting rooms between meetings.
Reporting all damage to Maintenance. (chipped paint, broken doors, etc.)
Assisting with Audio Visual as needed. (will be required to learn basic AV skills)
Making sure meeting room trash was removed and carpets were vacuumed the previous night by reporting to maintenance or personally as necessary
Collecting documents remaining after meetings, checking with the Conference Coordinators whether they are to be returned or shredded.
Assist filling in at the Reception desk as assigned

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1434899

Flik Hospitality Group

HILARIA KWAKUMEY

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