Front Desk Agent-Rooms-Hyatt Centric Chicago Magnificent Mile - 17228-7563

  • Davidson Hospitality Group
  • Chicago, Illinois
  • Full Time
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**Property

Description**

Are you ready to take your hospitality career to new heights? Join the

team at Hyatt Centric Chicago Magnificent Mile, a premier hotel in the

heart of downtown Chicago! As a vibrant and modern property, we are

seeking passionate individuals to be part of our team. Located just

steps from the iconic Magnificent Mile, our hotel offers an unparalleled

experience for both guests and employees alike. With sleek and

contemporary design, state-of-the-art amenities, and a commitment to

exceptional service, Hyatt Centric Chicago Magnificent Mile is the

perfect place to advance your career in the hospitality industry. As a

member of our team, you will have access to opportunities for growth and

development, as well as a supportive and inclusive work environment.

Join us and be part of a team that is dedicated to creating memorable

moments for our guests. Apply now to join our Hyatt Centric family!

**Overview**

Are you a friendly and outgoing individual with a passion for creating

memorable guest experiences? Join our team as a Front Desk Agent and be

the welcoming face of our establishment. As a Front Desk Agent, you will

play a pivotal role in ensuring our guests feel valued and cared for

from the moment they arrive.

Summary:

- Provide exceptional customer service, creating a positive first

impression for guests

- Efficiently handle guest check-ins and check-outs, ensuring accuracy

and efficiency

- Respond promptly to guest inquiries and resolve any issues or

complaints with professionalism and empathy

- Assist guests with recommendations and information about local

attractions, dining options, and hotel amenities

- Collaborate with other departments to ensure seamless guest

experiences

- Maintain a clean and organized front desk area

- Handle cash and credit card transactions accurately

- Demonstrate a strong attention to detail and a proactive approach to

guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you

can make a difference in our guests\' stay. Apply now to become a Front

Desk Agent and be part of a team committed to delivering exceptional

service!

**Qualifications**

- Previous experience in a customer service role, preferably in a

hotel or hospitality environment

- Excellent communication and interpersonal skills

- Previous cash handling experience required

- Strong problem-solving abilities and the ability to remain calm

under pressure

- Proficiency in computer systems and knowledge of hotel property

management software

- Outstanding organizational and multitasking skills

- Availability to work flexible schedules, including evenings,

weekends, and holidays

- High School diploma or equivalent

**Benefits**

Davidson Hospitality Group is an award-winning, full-service hospitality

management company overseeing hotels, restaurants, dining and

entertainment venues across the US. A trusted partner and preferred

operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville,

Davidson offers a unique entrepreneurial management style and owners\'

mentality that provides the individualized personal service of a small

company, enhanced by the breadth and depth of skill and experience of a

larger company. In keeping with the company\'s heritage of delivering

value, Davidson is comprised of four highly specialized operating

verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson

Restaurant Group.

In keeping with the company\'s heritage of delivering value to its

owners and team members, Davidson offers a rich benefit program with a

variety of benefits designed to enrich the lives and well-being of our

team members and their families.

- Multiple Tiers of M dical Coverage

- Dental & Vision Coverage

- 24/7 Teledoc service

- Free Maintenance Medications

- Pet Insurance

- Hotel Discounts

- Tuition Reimbursement

- Paid Time Off (vacation, sick, bereavement, and Holidays).

- 401K Match

Working at Davidson is like nowhere else. It\'s less of a job, more of a

calling. It\'s part career, part revolution. Because whatever you do

here, you play a part in helping redefine the way quality hospitality is

delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual

Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test

and background check required. We participate in E-Verify.

**Salary Range**

USD \$22.00 - USD \$24.00 /Hr.
Job ID: 482696208
Originally Posted on: 6/25/2025

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