Host

Required Years of Experience

2 years

Job Details

JF Restaurants by Michelin-Starred and Award-winning Chef John Fraser is hiring for experienced Hosts with a genuine sense of warmth and hospitality to join the team at the Times Square Edition, the Terrace and Outdoor Gardens Restaurant.

Key Responsibilities:

• Creating an energetic and memorable front door experience
• Knowledge of food and beverage menus
• Providing attentiveness and excellent service to VIP guests within the hotel and restaurant
• Increasing sales by ensuring guest satisfaction and prompt problem resolution with special attention to guest experience at the front door
• Greeting and engaging guests in a warm and professional manner
• Operating reservation system to maximize covers and smooth flow of guests
• Coordinating effective flow of guests and staff for a variety of events and high-volume services
• Communicating effectively with management, host, and dining room teams
• Estimating wait times for guests and maintaining the guest wait list
• Creating buzz about the restaurant by demonstrating knowledge of service, food and beverage offerings
• Compliance with OSHA, local health and safety codes as well as Company safety and security policies
• Ability to maintain composure in a fast-paced, high-volume environment
• Ability to read, write and speak fluent English

Requirements :

• Open availability is a MUST
• Experience in a similar restaurant/hotel setting or position
• Participate as a team player with other key team members including setting tables, participating in on-site and off-site events, and creative contribution.
• Outstanding ability to communicate and make genuine connections
• Ability to maintain composure in a fast-paced, high-volume environment
• Maintaining a cordial demeanor when under pressure
• Additional duties as necessary and assigned

John Fraser Restaurants is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. Compensation Details

Compensation: Hourly ($19.00 - $20.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Customer Service Orientation

Problem Solving Skills

Team Collaboration

Event Coordination

Sales Skills

Attention to Detail

Time Management

Adaptability

Interpersonal Skills

Conflict Resolution

Multitasking Ability

Creativity

Stress Management

Cultural Awareness

Professionalism

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