Lobby Attendant

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Our luxury building, 450 Washington is looking for a hardworking, dependable and warm Lobby Attendant to join their team!

How to be Successful:

Being a dependable, reliable, and responsible multi-tasker is implicit… Our most successful candidates are also self-motivated, solutions-oriented individuals that have an authentic passion for service and for helping people! We want you to create an environment that is friendly, welcoming, and exceeding all expectations.

Your Core Responsibilities:

• Consistently and enthusiastically generate great first impressions.
• Create a luxury environment, exceeding expectations in genuine hospitality service.
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner.
• Respect the privacy, information, perspectives, priorities, time, and resources of each resident.
• Learn about all of our locations and management teams as you gain exposure throughout the NY Portfolio.
• Greet all residents and guests confidently and cordially upon entering the property.
• Communicate resident concerns to property management and Related’s Corporate Office.
• Monitor security systems and cameras, conduct inspections of the property for vandalism, damage, and safety, and report any misconduct, incidents, and damages to property management for attention and repair.
• Maintain regular attendance and highest standards of personal appearance and grooming, in compliance with Related’s standards.
• Maintain accurate records of incoming and outgoing packages and deliveries.
• Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes.
• Follow emergency procedures as directed in the property manual.
• Multitask between desk duties and doorperson coverage.

Benefits:

Local 32BJ Union Benefits

Schedule:

Saturday – Wednesday: 3:00 PM – 11:30 PM

Days Off: Thursday & Friday

• High School Diploma or equivalent; Associates Degree Preferred.
• Experience as Concierge, or Front Desk or Doorperson role is required
• Experience in high-impact guest service environment
• Self-motivated and ability to multi task while remaining composed and approachable.
• Professional appearance with a positive, outgoing, and attentive demeanor.
• Customer service driven with a passion to provide high-level service

#RMC

Related Management Company is the owner and operator of a premier portfolio of assets valued at over Sixty billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.

As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com .