Housekeeping Houseperson

HOUSEKEEPING HOUSEPERSON

Destination by Hyatt

Wild Dunes Resort

US - SC - Isle of Palms

HOUSEKEEPING/LAUNDRY

Hourly/Entry Level Employee

Full-time

14.00 Hourly US Dollar (USD) pay basis

Req ID: ISL001692

US-SC-Charleston

Summary

Summary: The Houseperson is responsible for responding to the needs of housekeepers, management, front desk, dispatch and guest service calls.

This position wille with a $1500 sign on Bonus! $750 will be paid at hire and the remaining $750 will be paid at the successfulpletion of 90 days!

The House Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job Functions:

Deliver linens and other supplies to room attendants and stock closets on assigned floors.

Maintainsplete and effective ongoing stocking of all linen closets with the exception of linens and terries unless otherwise assigned

Keeps van/houseman vehicles stocked and orderly at all times

any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.).

Responsible for delivery of requested guest items

Receives and stores iing freight accurately and promptly

Maintain cleanliness andanization of floor closets and vending areas.

Clean other designated areas such as fixtures, vending areas, and storage areas for assigned floors.

Provides prompt response to all service calls, including any applicable guest, front desk or housekeeping request as needed

Maintains effectiveanization, layout, cleanliness, security, upkeep and maintenance of all storage closets and facilities

Follows through on lost and found procedures. No articles shall be removed from occupied spaces. Absolute respect for guest property should always be exercised.

Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). s all safety incidents to on-duty supervisor.

Keeps accurate and legible records of all services

Provides accurate key control and effective security for all keys, buildings and vehicles

s maintain a clean and safe working environment in the housekeeping department

Communicates all pertinent information to the housekeeping team

Able to utilize the radio system as well as the HotSOS applcation to accept requests input by other departments

Maintains an up to date working knowledge of all resort amenities as well as any special events

Up sells other resort services and amenities to guests

Colleague is held accountable for all duties of this job, other duties as assigned and standards outlined in the Wild Dunes Resort handbook.

Qualifications

Experience & Education:

Prior hospitality or houseperson experience preferred

One year of customer service experience preferred

Job Requirements:

Authorized to work in the United States

Excellent verbal, written, and interpersonal skills

Highly detailed orientated

Must have basic knowledge of chemicals and their uses

Must be able to work in a fast paced environment and work well under pressure

Ability to resolve problems/conflicts and interact well with guests and colleagues

Maintain professional appearance and demeanor at all times

Ability to work a flexible schedule that may include evenings, weekends and holidays

Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

Working Conditions:

Must be able to work in a variety of weather conditions (rain, wind, snow, heat)

Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing

Must be able to repetitively lift, push, pull & carry up to 15 lbs, frequently up to 25 lbs and occasionally up to 75 lbs.

Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder

Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally

Wild Dunes is an Affirmative Action / Equal Opportunity Employer and offers equal employment opportunity to all, based upon individual merit and does not discriminate on the basis of race, color, religion, national origin, sex, gender, age, disability status, protected veteran status or any other protected class or category.