1 year
Job Details Position: Barista / Expeditor / Customer Service AssociateJob Type:Part or Full Time
Wage/ Salary:$18 - 20 an hour
Experience: Intermediate
Obligations:
- Research and maintain a working knowledge of developments in the coffee and food industries
- Must stay informed of company business by participating in meetings, reading emails, and reviewing social media
- Must be willing to expand your abilities as a barista and expand your knowledge as a coffee and beverage professional through training
- Pass an annual exam testing customer service, espresso, coffee brewing and workflow competencies
- Strive to be a little bit better today than yesterday
- Intermediate skills and experience in preparing and serving specialty coffee
- Must currently hold (or be willing to pursue) Illinois state sexual harassment prevention training, food handlers certification and food allergen awareness certification
- Ability to stand on one's feet and work effectively at workstation for up to 5 hours without a break
- Ability to bend to grasp objects, climb step stool and lift loads up to 50 lbs unassisted
- An intermediate to advance ability to brew coffee and make excellent espresso-based beverages
- Ability to identify and complete tasks with minimum supervision
- Arrive at cafe in advance of one's scheduled shift, clock in on time, and be prepared to perform all duties with a high degree of professionalism
- Brew an adequate amount of cold brew --according to house recipe-- to stock the cafe
- Regularly prepare in-house oat milk, flavor syrups, chocolate, chai, and all teas as part of sidework
- Welcome customers and maintain a friendly disposition at all times
- Handle customer transactions and operate the point of sale device (register) as needed and necessary
- Manage customer expectations and provide thoughtful and spotless serviceMaintain composure during peak periods and ability to focus on sidework during slower moments
- Expedite (run) food orders to customers as needed
- Contribute positively to a cooperative work environment
- Stay focused while executing multiple tasks simultaneously and efficiently
- Maintain an organized coffee station while demonstrating an excessively methodical work style
- Demonstrate a desire and ability to work magic with coffee, finishing epresso and milk drinks with latte art when working the barAssist with daily cleaning of the cafe (dishwashing, polishing, sweeping, busing, etc.) and all coffee equipment
- Understand and communicate coffee specific knowledge about our coffee program and current offerings
- Effectively communicate and share information with co-workers and management
- Other professional duties as negotiated, agreed upon and assigned
Making the world a better place with good food and fantastic coffee; learn more Compensation Details
Compensation: Hourly ($18.00 - $20.00)
Benefits & Perks: Paid Time Off, Potential Bonuses, Dining Discounts
Required SkillsBrewing Coffee
Intermediate Skills in Preparing and Serving Specialty Coffee
Coffee Knowledge
Ability to Stand and Work Effectively for Up to 5 Hours Without a Break
Point of Sale Systems
Intermediate to Advanced Ability to Brew Coffee and Make Excellent Espresso Based Beverages
Sense of Urgency
Ability to Identify and Complete Tasks With Minimum Supervision
Clean Work Habits
Ability to Lift Loads Up to 50 Lbs Unassisted
Attention to Detail
Ability to Bend, Grasp Objects, and Climb Step Stool
Manual Espresso Machine
Customer Service
Dialing In Espresso
Cash Handling/Operating Point of Sale Device
Latte Art Skills
Maintaining an Organized Work Station
Teamwork and cooperation
Ability to Multitask and Stay Focused
Ability to work in a fast paced environment
Knowledge of Coffee Program and Current Offerings
Ability to Communicate Effectively With Coworkers and Management
Commitment to Safe and Hygienic Work Environment
Ability to Learn and Expand Knowledge Through Training
Adaptability and Willingness to Expand Abilities as a Barista
Commitment to Professional Development and Improvement
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