Host/Greeter - Lucha Rosa @ Moxy DC

What you will be doing

Greeting Guests

Welcome patrons upon arrival with a friendly, professional demeanor. Verify age/ID if required for entry. Manage guest lists, VIP reservations, etc. Answer questions as needed.

Seating and Capacity Management

Escort guests to elevators to access Rooftop Bar. Monitor and manage floor capacity to ensure safety and compliance with fire codes. Coordinate with management regarding occupancy levels.

Reservation Management

Take and confirm reservations in person, over the phone, or online. Maintain accurate reservation logs and communicate guest preferences to staff.

Customer Service

Provide high-level service to enhance guest experience. Address customer concerns or escalate issues to management as needed. Build relationships with regular patrons and VIPs to encourage repeat business.

Coordination with Staff

Communicate with bartenders, servers, and security about guest needs or incidents. Support the flow of service and relay guest requests to appropriate team members.

Maintaining Ambience

Help create a lively and upscale atmosphere through guest interaction and appearance. Monitor dress code adherence and overall crowd behavior.

Administrative Duties

Track nightly attendance and guest feedback. Document any incidents or unusual activity during the shift, communicate any concerns with management.

Hourly rate $19

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative, ability to work in high pressure situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Good organizational skills
• Friendly, welcoming demeanor