Red Lantern Room Runner - FT

Job Details

Job Location: Lincoln, CA

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Swing

Job Category: Food & Beverage

Description

Position Summary:

The Red Lantern Room Runner is responsible for organizing and final preparation of all plates prior to delivery to the Guests' tables. The Room Runner will also bring all completed plates to tables. Additional responsibilities include assigned side-work, restocking, bussing, and cleaning. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

• Practice, support, and promote Thunder Valley Casino Resort's "ELITE" company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
• Expedite, organize, and garnish orders before delivering to Guests in proper seating order. Deliver food using serving trays and tray jack stands.
• Maintain knowledge of all tables, table numbers, and seat numbers for proper order of delivery of food.
• Communicate with Room Chef and Sous Chefs in the kitchen and the Food Servers on the dining room floor. Notify the Red Lantern front-of-house and back-of house management teams on any production or operational concerns.
• Maintain the food line area with condiments, ladles, soup spoons, rice bowls, serving spoons, ramekins, sauces and other garnishes.
• Restock all items before, during, and after the shift including but not limited to, plates used by the culinary team, service trays, to-go supplies, silverware, flatware, and napkins.
• Stock all large serving trays and ensure they are clean. Ensure that all tray stands are in their proper location at the bookends of expo line and the end of shift.
• Pack to-go orders and deliver to the host's podium and High Limit Room with Host/Cashier.
• Ensure that moist plate wipes available and ensure that expo area is clean and sanitized.
• Maintain proper sanitizer bucket in station at all times and replace every four (4) hours.
• Ensure that the printer paper, ink, pens, re-fire pad, and note paper are stocked.
• Perform cleaning duties to maintain the cleanliness and appearance of the restaurant dining area.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent education preferred.
• Any combination of education, training, or experience that provides the required knowledge, skills and abilities. Experience in a restaurant service traditional Chinese cuisine is preferred.
• Must be able to maintain an organized workspace and understand and implement directions given by multiple Team Members simultaneously.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Must be at least 18 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
• Must be able to walk and stand for the duration of the shift.
• Must be able to lift 50 lbs. with or without assistance and carry large food trays weighing up to 30 lbs. without assistance.
• Must be able to bend and reach to a height of 6 feet with or without assistance.
• Manual dexterity to operate job related equipment.

Work Conditions:

Work is typically conducted in a restaurant environment, including a kitchen environment which may be hot, cold, and noisy. Work will also be conducted in an area adjacent to the casino in the presence of secondhand smoke. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of an assigned area. Frequent contact with fellow Team Members and Guests is standard.

Important Notices:

This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.