Full Service Restaurant Server (P1-1352701-1)

FULL SERVICE RESTAURANT SERVER (P1-1352701-1)

LOCATION

Ontario, CA

POSTED

01/02/2025

TYPE

Panda Inn

JOB ID

P1-1352701-1

Are you Craving a Career? Ready for Growth? COME SEE WHY PANDA MIGHT BE THE RIGHT PLACE! At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company. Our continued growth in this location has created new career opportunities for Management, Crew Members, and Kitchen Team Members!!! Come join us!

Summary of Job Description:

-The server plays a critical role in serving guests quickly, efficiently and with complete knowledge of food and beverage menus. Offers superior guests service and maintains station in a clean and orderly manner throughout their shift.

a) To ensure the guests feel welcome and taken care of; wow them with exceptional services

b) To ensure proper table manner

c) To maximize sales opportunities

Essential functions:

Ensure that all guests are greeted in a timely, friendly, and professional manner

Explain to guests about our offerings, the holiday menu/ specials. Recommend seasonal menu, suggestive sell additional items drinks, soup, appetizers, dessert

Be the Server of choice Frequent request by guests to be the server. Remember regular guests' names and orders

Work with the Kitchen Staff to meet any special requirements for ingredients and preparation of food

Ensure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauce

Kept guests informed of the status of their food and drink orders if not available immediately

Execute the proper placement of dishes on the table

Execute the proper wine opening and serving procedures

Execute the proper service standards removal of plates, replacing dirty plates

Engage the guests in small talk while serving them to enhance their dining experience

Know the proper time to offer services

Do not interrupt guests while they are having conversation

Anticipate guest's needs prior to them asking condiments, water/tea refilletc

Ensure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager's help as needed

Present check at the end of the meal, take and process payments in cash or credit card using

Company procedures:

Assist bussers and other servers as needed, especially during busy periods

Make sure that dining room area is kept clean and free of trash at all times; clean up spills promptly anywhere in dining room; remove or alert management to any safety hazard

Do opening or closing routines for dining room and work stations as needed

How we reward you:**

Flexible schedules

Great pay

Free meals while working at Panda

Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates

Health Care and Dependent Care Flexible Spending accounts

401K with company match

Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates

Associate discounts for many brands

Referral bonus for eligible associates

Opportunity to give back to your community

Hands-on paid training to prepare you for success

On-Going Career & Leadership Development

Opportunities for growth into management positions

Pre-Tax Dependent Care Flexible Spending Account

Please refer to for details.

**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.

Job Requirements:

High school graduate

Restaurant experience a plus

Must be 18 year of age to carry alcoholic beverages

Have a clean, neat appearance & good personal hygiene at all times

Have a courteous, enthusiastic style of communication. Ability to communicate with guests fluently

ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at ....

Pay Range: $16.5 per hour - $19.5 per hour

*Within the range, individual pay is determined using various factors, including work location and experience.