Server

2 years

Server Job Description

Reports to: General Manager & Assistant General Manager

Summary of Position:

A Servers primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

Duties & Responsibilities:

Welcome guests with a warm and friendly demeanor.

Assist in seating guests and providing them with menus.

Get them settled with waters, drinks, etc.

Communicate any specials or promotions.

Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.

Take accurate food and beverage orders from guests and enter them into the POS system.

Make recommendations based on guests' preferences and dietary restrictions.

Answer any questions regarding the menu, including allergies or special requests.

Coordinate with the kitchen staff to ensure all of the tables orders are prepared and delivered on time and together.

Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.

Check on guests during their meals to ensure satisfaction and address requests/concerns.

Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.

Provide attentive and personalized service, anticipating guests' needs.

Handle guest complaints or concerns professionally and bring issues to management when necessary.

Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.

Present bills to guests and handle payment transactions accurately and quickly.

Communicate effectively with team members to facilitate a positive working environment.

Assist colleagues during busy periods or when needed.

Participate in pre-shift meetings and training sessions as required.

Must have Sersafe food handlers certification and alcohol certification

Compensation: Hourly ($9.00)

Customer Service Skills

Problem Solving Skills

Time Management Skills

Teamwork

Adaptability

Interpersonal Skills

Conflict Resolution skills

Organizational Skills

Attention to Customer Needs

Ability to Work Under Pressure

Sales Skills

Knowledge of food safety practices

Ability to work in a fast paced environment

Communication Skills

Empathy

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