Host

0-1 years

About Us:

Located in the iconic Rockefeller Center, NARO comes from husband-and-wife team chef Junghyun JP & CEO Ellia Park of NA:EUN Hospitality (Atomix, Atoboy, ACRU). NARO reimagines the Korean classics of JP and Ellias heritage through a contemporary lens, while honoring the rich foundations of Korean cooking. A blend of traditional techniques, thoughtful sourcing and ingredient seasonality crafts an approachable experience that captures the depth of Korean flavors.

Position Overview:

NARO is looking for experienced and dedicated Hosts (with AM and PM availabilities) to join our team. As a Host at NARO, you will work in conjunction with the NARO team in setting a strong foundation with our reservation system and managing existing reservations.

We are looking for a passionate and enthusiastic individual, with a strong work ethic, and an endless curiosity to learn and grow with our restaurant.

This position reports to the NARO Front-of-House Managers. For this position, we are offering $18-$21 an hour, depending on experience.

Hosts responsibilities include (but are not limited to):

• Be available to answer phone calls during service hours.
• Greeting guests with sincerity and seating guests with graciousness.
• Providing warm hospitality to guests as they wait for their tables.
• Maintaining cleanliness in all guest-facing areas of the reception hallways, host stand, washrooms, and coat check.
• Assisting guests with checking coats, bags, umbrellas, etc
• Communicating table needs to ensure a smooth service and that all reservations are seated in a timely manner.

• Having an intimate knowledge of all allergens in our food and beverage offerings, and working with the kitchen as a liaison for our guests to accommodate their dietary needs whenever possible.
• Maintain detailed notes for our guests.
• Building rapport with guests, greeting guests, marking guest preferences, and ensuring the comfort and enjoyment of all those that dine with us.

• Communicating with guests regarding upcoming reservations and answering any inquiries regarding NARO.

Qualified Hosts candidates must be energetic, enthusiastic, and have a great attitude, as well as:

• Broad and flexible availability to work daytime and evenings
• At least 1 year of fine dining service experience (preferably in a host or maitre d role)
• Must be able to demonstrate an extensive depth of organizational skills
• Proficient in Microsoft Office and/or Google Workplace
• Previous experience with Resy is beneficial, but not required
• Knowledge and/or experience with Korean food & beverage is a plus but not required

• [email protected] to lift up to 25lbs if necessary
• Safely and effectively use all necessary tools and equipment
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant

Benefits offered:

• Comprehensive Medical, Dental and Vision insurance
• Pre-Tax Commuter Benefits
• 401k
• Paid Time Off and Sick Pay
• ATO Scholarship: a chance to win $1,500 to apply towards the cost of any educational endeavor
• Dining Discounts at other properties
• Family Meals
• On site Educational Classes

NARO is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Compensation: Hourly ($18.00 - $21.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Strong Work Ethic

Excellent Communication Skills

Organizational Skills

Proficiency in Microsoft Office And/or Google Workplace

Experience With Resy (Beneficial)

Knowledge of Korean Food & Beverage (Plus)

Ability to Lift Up to 25lbs if Necessary

Ability to Safely and Effectively Use Necessary Tools and Equipment

Ability to stand and walk for an entire shift

Experience in Fine Dining Service

Customer Service Skills

Problem Solving Skills

Ability to Work in a Team

Detail Oriented

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