Inside Sales/Customer Service Specialist
Category:Professional
Location:Houston, TX 77032
Pay:$40,000.00 Annually
Posted:3 days ago
Status:Open
Description
Inside Sales/Customer Service Specialist
If you're motivated, love helping customers, and have a knack for sales, this Inside Sales/Customer Service role is your next big move.
What's in it for you?
Medical/Vision/Dental plans
9 paid holidays
Life Insurance policy paid by company
6 paid sick days
401k up to 50% match on 8%
1 week vacation after 1 year
Inside Sales/Customer Service Specialist Details:
Direct Hire position
$40,000.00 to $45,000.00 /annually
Salaried
Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
Achieves and maintains rapport with customers and works to give them the best possible service.
Contacts of new and existing accounts on a regular basis. This effort is to be co-coordinated with sales supervisor and other sales personnel.
Uses ERP to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
Ensures that correct codes are used for retrieving and inputting information.
Follows up on inquiries and quotes issued.
Handles the needs of sales representatives and customers by area of the United States.
Makes price quotations immediately by phone on price book items. Prepares forms for price quotations on items not contained in price book and forward client the quotation
Checks with credit department concerning credit status of customer when rush orders are received.
Contacts distributors or checks computer printouts sent to us by customers to locate requested items in order to meet customer's delivery requirements. Relays this information to customer.
Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued.
Handles general incoming phone calls as a backup when necessary.
Inside Sales/Customer Service Specialist Qualifications:
High school diploma or equivalent, plus one year of training.
One year in an entry-level marketing job. Typing skills and knowledge of Word and Excel is necessary.
Experience with ERP software a plus
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
Category:Professional
Location:Houston, TX 77032
Pay:$40,000.00 Annually
Posted:3 days ago
Status:Open
Description
Inside Sales/Customer Service Specialist
If you're motivated, love helping customers, and have a knack for sales, this Inside Sales/Customer Service role is your next big move.
What's in it for you?
Medical/Vision/Dental plans
9 paid holidays
Life Insurance policy paid by company
6 paid sick days
401k up to 50% match on 8%
1 week vacation after 1 year
Inside Sales/Customer Service Specialist Details:
Direct Hire position
$40,000.00 to $45,000.00 /annually
Salaried
Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
Achieves and maintains rapport with customers and works to give them the best possible service.
Contacts of new and existing accounts on a regular basis. This effort is to be co-coordinated with sales supervisor and other sales personnel.
Uses ERP to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
Ensures that correct codes are used for retrieving and inputting information.
Follows up on inquiries and quotes issued.
Handles the needs of sales representatives and customers by area of the United States.
Makes price quotations immediately by phone on price book items. Prepares forms for price quotations on items not contained in price book and forward client the quotation
Checks with credit department concerning credit status of customer when rush orders are received.
Contacts distributors or checks computer printouts sent to us by customers to locate requested items in order to meet customer's delivery requirements. Relays this information to customer.
Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued.
Handles general incoming phone calls as a backup when necessary.
Inside Sales/Customer Service Specialist Qualifications:
High school diploma or equivalent, plus one year of training.
One year in an entry-level marketing job. Typing skills and knowledge of Word and Excel is necessary.
Experience with ERP software a plus
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
Job ID: 483428359
Originally Posted on: 6/30/2025
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