Job Description:
This role provides advanced knowledge based service to customers. Wine Coordinators use relationship building techniques, product knowledge, and selling techniques in order to improve customer satisfaction as measured by customer feedback and increased store sales. They drive sales by building relationships and creating interest and enthusiasm with customers and team members. If you have a passion for wine, food, and educating others, this could be the role for you!
What will I do?
Lead with our values, always help others and ensure the Company remains a great place to work for all
Use knowledge of Wine to proactively seek out customers and engage them by asking probing questions to identify their needs, ensuring complete customer service throughout the entire experience
Utilize passion for Wine while educating others on wine and foster a culture of continuous learning by facilitating tastings throughout the store
Support the relationships with the Stores various partners to drive sales
Assist in maintaining the store appearance by unloading deliveries, stocking product, displaying proper signage, ensuring displays are well-merchandised, supporting and following the merchandising plan
Assist in coordinating the activities of team members, ensure tasks are prioritized and completed efficiently, educate team members on products and processes, understand how to look up and track financial measures
Stay up to date on the industry and customer taste profiles and share that knowledge with others
Ensure team members properly use equipment and handle products, follow company job aids, human safety guidelines, and comply with the Company Policies and federal and state laws
Perform other tasks essential to the proper functioning of the operation as needed
We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local laws
Job Requirements:
Required Qualifications
Knowledge of spirits, wine, beer, and related specialty beverages
Ability to communicate complex information in simple terms
Preferred Qualifications
WSET Certification
Customer service experience, preferably in a food retail, grocery, restaurant, retail or Liquor shop setting
Experience with merchandising, meal pairing and planning, and customer relations
Job Criteria:
Start Date: ASAP
Position Type: Part-Time Permanent
Years of Experience Required: 1
Education Required: Other
Overnight Travel: None
Vacation Time: Negotiable / Other
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Flex Time
Company Profile:
Welcome to your new, convenient one-stop wine and spirits shop where youll never have to pay full price again but its more than just about the prices. In addition to our large, incredible selection thats perfect for any budget, we think youll find our people make the difference our friendly, experienced team will help you find just what youre looking for.
Contact Information: Contact Name: Bill Murray Company Type: Other Company: Liquor City Phone: ... Street: 6793 East Genesee Street Fax: City: Fayettville State: New York Zip: 13066 Web Site:
Job ID: 483444293
Originally Posted on: 6/30/2025