Guest Services Representative

The Oregon Museum of Science and Industry (OMSI) is seeking a part-time Guest Services Representative to be part of a team that rotates across multiple areas to perform and provide high quality customer service to guests. Primary responsibilities include guest ticketing, ushering, answering questions, concierge desk duties and food/drink service. This position is scheduled to work 20 - 29 hours per week.

Qualified candidates will have, but not limited to:

• 1 year of customer service experience in a fast-paced, public-facing retail and/or service environment
• Demonstrated experience working effectively with people of diverse backgrounds and talents
• Current Oregon Liquor Control Commission (OLCC) license:
  • If not licensed , training can be provided at no cost for selected candidates as part of the onboarding process. Exemptions are provided if you qualify for an accommodation under the ADA for medical or religious reasons.
• Current Oregon Food Handler's Card:
  • If not licensed , training can be provided at no cost for selected candidates as part of the onboarding process

The Guest Services Representative has an hourly pay of$18.40, and is eligible for a competitive benefits package that includes:

• 2 weeks of vacation per year with no waiting period. Hours carry over year to year up to 200 hours;
• 2 weeks of sick time per year with no waiting period. Hours carry over year to year up to 520 hours;
• 12 Personal / Cultural Days (PTO) per year;
• 403b Retirement with employer match eligibility;
• Free annual OMSI Family Membership ($140 annual value);
• Reciprocal Employee Attractions Pass - valid for unlimited free general admission for two at 31 Oregon cultural attractions;
• Discounts on summer programs for employee's children.