Bartender/ Event CSR

Job Title : Civic Space Bartender

Department : Civic Space Activation - Events

Supervisor : Civic Space Event Lead, and Site Supervisor

Work Location : Memorial Hall, Fountain Square, Washington Park, Ziegler Park, Court Street, and/or Imagination Alley

FLSA Status : Non-exempt

EEOC Job Classification : Service Worker

Supervises : This position does not supervise staff

Organizational Overview:

The Cincinnati Center City Development Corporation (3CDC) is a 501(c)(3), tax-exempt, private, non-profit corporation. The organizations mission and strategic focus is to strengthen the core assets of downtown by revitalizing and connecting the Central Business District and Over-the-Rhine (OTR). 3CDC works in close collaboration with the Cincinnati corporate community and City of Cincinnati to carry out its mission. With an annual operating budget of $20 million, the organization has a team of approximately 170 full-time staff and 180 part-time staff engaged in real estate development, real estate management, civic space management and programming and business district management.

Real Estate Development - To date, 3CDC has played a direct role in nearly $1.7 billion in development projects in downtown Cincinnati and the adjacent neighborhood of Over-the-Rhine. In completing over 100 development projects, 3CDC has reimagined key civic spaces, added market-rate and affordable housing to the urban core and created density through mixed-use residential and office projects that support local small businesses.

Real Estate Management - 3CDC leases and manages over 660,000 square feet of commercial space and over 5,100 parking spaces with annual operating revenues exceeding $32 million.

Civic Space Management and Programming - 3CDC manages and programs six civic spaces Fountain Square, Washington Park, Ziegler Park, Memorial Hall, Court Street Plaza, and Imagination Alley. 3CDC hosts nearly 1,600 free family-friendly events each year at these spaces.

Business District Management The organization manages two special improvement districts the Downtown Cincinnati Improvement District and Over-the-Rhine South Special Improvement District providing clean and safe services, homeless outreach, beatification efforts and marketing support to both districts.

Job Summary :

The Civic Space Bartender assists in facilitating beverage sales at 3CDC managed Civic Spaces. Bartenders are integral to our success at supplying quality experiences to every visitor to our civic spaces. Primary responsibilities include bartending, and bar support. The civic space bartender is also responsible for adhering to company policies to maximize sales and minimize error, allowing 3CDC to meet their revenue goals . This is an hourly position.

The civic space bartender is responsible for working with 3CDC staff to (1) provide top level customer service to all visitors within all civic spaces, and entertainment districts. (2) achieve a mission of class A physical maintenance of our civic spaces and entertainment districts and (3) ensure safety for the residents and patrons of our civic spaces and entertainment districts.

Tasks :

• Ensuring each patron has an enjoyable and safe visit by del ivering quality customer service experiences.
• Knowledgeable about our beverage menu.
• Knowledgeable about our civic spaces, event districts, local and civic space events, and restaurant and entertainment options in surrounding area.
• Be a city tour guide.
• Assisting with beverage sales setup and tear down, and event teardown.
• Operate POS register system for beverage sales, ticket sales, and/or merchandise.
• Prepare and serve beverages (you must be at least 21 years old to serve alcohol).
• Contributes to a positive and collaborative team environment.
• Follows proper alcohol handling and procedures for dating, labeling and rotating product.
• Ensures responsible alcohol service.
• Maintain the safety and cleanliness of Civic Space and Entertainment Districts Facilities, including service area, patios, supply rooms, common areas, and beverage storage areas.
• Other duties as assigned.

This job description is not intended to be all inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required.

Qualifications :

• Excellent customer service skills.
• Previous bartending and/or hospitality experience.
• Ability to work extended and flexible hours including nights, weekends, and holidays.
• Ability to interact with peers, public and supervisors clearly, effectively, and professionally.
• Personable, positive, and enthusiastic attitude with capability to deal effectively with people (both internal and external).
• Be able to work 10-20 hours per week, holidays, primarily evenings and weekends.

Licenses, Credentials, Certifications :

SERV Safe Alcohol or TiPS Certification preferred.

Skills or specialized knowledge :

Premier cocktail knowledge; creativity with building new cocktail menu items.

Physical and Mental Demands :

Ability to remain efficient, positive, and professional when handling large crowds or under pressure.

Requires lifting 25lbs. (e.g., beer cases, bags of ice, bags of salt) and at least 8 hours on ones feet in an indoor/outdoor facility.

Additional mental requirements: compare, decide, direct, problem solve, analyze, instruct, and interpret.

Disclaimer :

This job description does not constitute a written or implied contract of employment. It is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change the job duties and responsibilities as the need arises.