Front of House Manager

  • Tobiano, British Columbia
  • Full Time
About Us:
Jess Tobiano is an upscale and modern dining destination located in the heart of Tobiano, offering guests a relaxed yet elevated culinary experience with sweeping views of one of Canada's top golf courses. Whether it's brunch with a view, an apres-round cocktail, or an evening dinner with friends, we are proud to serve as a warm and welcoming space for locals, members, and travelers alike.

Position Overview:
The Front of House Manager is responsible for the daily operations of the restaurant, bar, and patio areas. You will be a hands-on leader with a passion for hospitality, an eye for detail, and a commitment to creating memorable experiences for every guest. This role will work closely with the Chef and General Manager to maintain high service standards, improve workflows, and develop a motivated, guest-first team.

Key Responsibilities:
Lead daily front-of-house operations with a hands-on, guest-first approach, setting the tone for exceptional service.
Train, mentor, and manage FOH staff to uphold a culture of hospitality, accountability, and excellence.
Create and manage staff schedules within budget guidelines to ensure efficient service coverage.
Collaborate closely with the kitchen team to ensure smooth communication and seamless service flow.
Oversee inventory management, including liquor control, ordering, and supplier coordination.
Maintain high standards of cleanliness, safety, and compliance with all food safety regulations.
Professionally handle guest inquiries, feedback, and complaints, turning challenges into positive experiences.
Assist in the development of the wine list and provide wine pairing recommendations (wine knowledge considered an asset).
Work with the culinary team to support seasonal menu changes and introduce trend-forward offerings.
Support financial goals by assisting with budgeting, cost control, and overall performance analysis.

Qualifications:
Proven experience in a supervisory or management role within the hospitality or food & beverage industry.
Strong leadership and team-building skills, with the ability to foster a culture of accountability, positivity, and professional growth.
A guest-first mindset with exceptional communication and interpersonal skills.
Solid understanding of front-of-house operations, food safety protocols, and service best practices.
Experience with inventory control, staff scheduling, and POS/reporting systems.
Ability to stay composed under pressure while maintaining strong attention to detail.
Wine knowledge or WSET Level 1 certification is considered an asset.
Flexible schedule with availability to work evenings, weekends, and holidays as required.

Why Join Us?
At Jess Tobiano, we aim to go beyond the expected. We're located in a stunning setting, and our team shares a passion for service, local food, and warm hospitality. As Front of House Manager, youll play a key role in shaping a positive, professional environment where both guests and staff feel valued.

Job Type: Full-time
Compensation: $24.00$30.00 per hour, based on experience and qualifications. Opportunity to transition into a salaried position upon successful completion of the probation period. Discounted food while on shift and golf included.

Please send your resume to the General Manager, Curtis Baldwin, at show contact info .

Apply now to become part of a growing, energetic team committed to creating unforgettable experiences.
Job ID: 484108791
Originally Posted on: 7/4/2025

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