Conference Services Concierge

  • AT&T Hotel & Conference Center
  • Austin, Texas
  • Full Time
Come join our AT&T Hotel and Conference Center Team!

Position: Meeting & Events Concierge /Conference Services Concierge

*Please scroll all the way down on this Job Description, to see details on where to apply directly.

Daily Responsibilities: Meeting Concierge

GROUP EXPERIENCE

+ Greet each guest each morning via walking to each meeting room and introducing yourself. Continue throughout day continuously assisting guests.

+ Assist guest throughout the day, as needed

+ Prepare signage for conference functions, prepare signs for elevator inserts to be confirmed

+ Act as liaison between Conference Guest / Conference Planner & CS/Catering Manager while group is on property.

+ Communicate Immediately to the CS/Catering manager if any issues with client/guests/group arise while on the floor.

+ Assist Banquets when needed, checking breaks, cleanliness of meeting any equipment

+ Use the Radio to call appropriate departments for any client needs

+ Build and maintain a good relationship with our clients and hotel departments

+ Handles the day-only reservations of the small conference rooms in the facility.

BUSINESS CENTER:

+ Fulfill hotel guests needs relative to business center. These services include but are not limited to creating documents, copying, faxing, and making signs and/or nametags. Cost may apply

+ Maintain the business center supplies inventory.

+ Post guest business-related charges on a daily basis.

+ Keep local information brochures/information stocked

PACKAGES:

+ Send and receive guest packages and conference materials. Maintain the shipping and receiving log.

+ Have boxes brought to the clients registration- banquet housemen to assist.

+ Check-in and track all guest packages from purchasing- pertaining to conference groups

*PREVIOUS HOSPITALITY/HOTEL EXPERIENCE IS PREFERRED.

TO BE CONSIDERED FOR THE ROLE, YOU MUST APPLY DIRECTLY WITH COMPASS/FLIK, follow this LINK (COPY/PASTE ONTO BROWSER):

The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

+ Paid Vacation Days (after 90 days of employment)

+ Annual Merit Increases

+ 11 Paid Holidays (after 90 days of employment)

+ Ride the Bus for Free

+ Free Daily Shift Meals

+ Lockers & Locker Rooms with Showers

+ Discounted Monthly UT Garage Parking

+ Discount Gift Shop offerings

+ Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

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Job ID: 484153307
Originally Posted on: 7/5/2025

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