Shift Lead F&B

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Adheres to Standard Operating Procedures for the department and property; standards of code of conduct, attendance, appearance, cash handling, confidentiality, safety, food safety/sanitation and finally, Signature Guest Service.

• Trains Desert Room Front of House Team Members in all aspects of the Front of House operation, including order taking, cash handling, sequence of service, administration of approved food safety/sanitation practices, and venue cleanliness.

• Ensure that all menu items are available for service. Take corrective action to correct any product outages, including seeking assistance from leaders and the Culinary Team in order to satisfy any outages.

• Ensure the venue is properly always set up for efficient service, to include organizing, cleaning, and stocking, and condiments and inventory items.

• As needed, assumes various workstation positions within the venue, including taking and filling Guest Orders, assisting in Kitchen as needed, and answering calls and taking orders for Take-Out orders.

• Ensure accountability for all compliance issues, regulations, laws and health requirements as related to food and beverage operations.

• Investigate and report any deficiencies, system errors, or problem areas and provide corrective action to accomplish desired results.

• Coordinates and accurately record product transfers.

• Participate in the development and roll-out of special food and drink menu offerings.

• Place product and ingredient orders as directed according to current ordering guidelines/pars.

• Six (6) months experience in fast food, deli or concession, ala-carte restaurant preferred.

• Experience with deli equipment preferred.

• Adequate mathematical skills and the ability to understand and utilize a POS system/count money and provide change.

• Able to work varied shifts and hours.

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Must be 21 years of age.

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer