Receptionist

LJ Inc. is a leader in providing cutting-edge industrial, commercial, and residential turn-key solutions and dedicated to delivering exceptional services to our valued customers. With a strong commitment to innovation, quality, and customer satisfaction, we have established ourselves as a trusted name in the industry.

Our team is comprised of talented professionals who are passionate about what they do. We believe in providing our employees with the necessary tools, resources, and support to excel in their roles and reach their full potential.

At LJ Inc, we strive for excellence in everything we do. We embrace new technologies, methodologies, and industry trends to stay ahead of the curve. Our commitment to continuous improvement and customer satisfaction sets us apart and drives our success.

Join our team and become part of a company that values your skills, knowledge, and contribution.

Job Summary:

Under the general supervision and guidance of LJ Inc.'s Office Manager performs a variety of duties related to day-to-day clerical duties and company reception. Must work effectively in a team setting, have strong verbal and written communication skills, and customer service aptitude. The goal is to safeguard the company's image and to foster long-term success.

Responsibilities:

• Open and secure the front entrance daily-unlock doors at 8:00 AM and lock at 4:30 PM.
• Answer, screen, and direct incoming customer calls with professionalism; take detailed messages when necessary.
• Create a welcoming environment by greeting and assisting walk-in customers, applicants, and vendors; offer beverages (coffee, water, Coca-Cola, or Sprite).
• Maintain cleanliness and professional appearance in the lobby and front reception area.
• Promote and upsell company merchandise displayed in the lobby.
• Ensure office safety and security by following all procedures at the reception desk, maintaining a visitor logbook, and stocking PPE.
• Monitor and manage the front gate-keep it closed when not in use, open for authorized access, and promptly report any suspicious activity.
• Provide administrative support to the Office Manager and Accounting team, including data entry, filing, sorting documents, and other clerical tasks.
• Accurately processes customer payments using the Square Payment System.
• Monitor and restock office mini fridges, paper supply in the copy room, and frequently used internal forms.
• Support and contribute to a collaborative, inclusive, and equitable work environment in alignment with LJ Inc.'s values.
• Assist with various office tasks and special projects as needed.
• Attend scheduled staff meetings, in-services, training courses, and professional development sessions.
• Participate in community engagement or visibility efforts as assigned.
• Complete all assigned documentation and reporting requirements in a timely and accurate manner.

Preferred Qualifications:

• High School Diploma or Equivalent
• Proven strength in Customer Service.
• Valid, Driver License.
• Strong time-management skills, ability to multitask.
• Ability to read, write, perform calculations, utilize a computer, analyze, and interpret documents.
• Must be able to collaborate with others to promote a supportive work environment.

What we offer:

• Competitive compensation
• 100% company paid health insurance for employee and dependents
• 100% company paid dental and vision for employee and dependents
• 401k with 3% company match
• Overtime after 8 hours
• PTO and vacation time
• And much more!