Houseperson

  • Duprey Hospitality, LLC
  • Concord, New Hampshire
  • Full Time
Coming Soon!**The Duprey Service Company is excited to be opening the New Double Tree by Hilton in downtown Concord. Are you passionate about the Hospitality industry and looking to create a great guest experience? Then join our team as we launch our new hotel.

**Attend our Job Fair! Tuesday July 8th 9am - 6pm hosted at 70 Constitution Ave Concord NH. On Site Interviews will be offered**

The Double Tree is seeking a proactive and detail-oriented individual to join our team as a Houseperson. In this role, you will play a crucial role in supporting our housekeeping and maintenance teams to ensure our hotel maintains its impeccable standards of cleanliness and guest satisfaction. If you're a team player with a strong work ethic and a commitment to excellence, we want you on our team!

**Job Summary**

The Houseperson is responsible for performing a combination of tasks, which maintains hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

**Essential Duties and Responsibilities**

- Provide professional and courteous guest service at all times

- Clean and maintain all public, storage and administrative areas

- Move and arrange furniture

- Dust and polish metal work and furniture

- Vacuum floors

- Clean bathrooms

- Remove trash

- Ability to work well with a diverse group of people

**Additional Duties**

- Replenish linens and supplies when needed

- Stock assigned cleaning cart for work shift

- Deliver television sets, ironing boards, baby cribs, rollaway beds or any other guest amenities

- Assist the front desk agents in fulfilling any guest requests

- Clean outside areas and remove debris

- Follow standard procedures for acceptance and security of guest lost and found items

- Maintain room quality based on hotel and brand standards

- Attend monthly department meetings

- Complete projects as determined by management

- Actively seek out other tasks when current work is complete

- Assist other coworkers and departments when necessary

- Participate in ongoing education and training

- Clean swimming pool area (if applicable)

- Other duties as assigned

Requirements

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**Essential Behavior Requirements**

*- Customer Service:*Displays a professional sense of urgency when communicating and interacting with guests, coworkers, and the public in a way that exceeds the guests wants and needs. Identifies opportunities to improve and deliver additional value to guests experience by presenting creative solutions and innovative ideas.

*- Communication:*Actively listens to guests, coworkers, and the public (viewing the situation from the guests perspective) and works together to solve the problem through effective communication.

*- Problem Solving:*Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.

*- Quality:*Work product or service is free of errors and exceeds customer expectations.

**Minimum Qualifications**

*- Education or Experience*- No prior experience or education is required.

*- Language Skills*- Must have developed language skills to the point to be able to: read and comprehend simple instructions, safety rules, and memos.

*- Mathematical Skills*- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide.

*- Reasoning Ability*- Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions.

**Physical Requirements**

- Non-slip shoes are recommended

- Ability to pass pre-employment drug test and background check

- Requires walking and standing to a significant degree, reaching, climbing, balancing, kneeling, crouching, crawling, stooping, handling and seeing

- Lifting up to 50 lbs. maximum with fre uent lifting and/or carrying or transporting of objects weighing up to 25 lbs.

- Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals, and/or fumes o Temperature Changes: Variations in temperature, which are sufficiently high or low to cause marked bodily discomfort including exterior cold, heat, humid and wet conditions

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Job ID: 484854387
Originally Posted on: 7/11/2025

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