Receptionist - DENT Float - East Bakersfield Dental

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Receptionist - DENT Float who:

Under supervision of the CHC Office Manager, the CHC Receptionist performs a variety of tasks essential to the success of the clinical and administrative operations of the health center. This includes; providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established center protocols; assisting patients/clients with forms; pre-registration and eligibility/insurance verification. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. The incumbent must work collaboratively with all clinical services staff in support of direct patient care while demonstrating excellent customer service. Patient services are a core role in the health center that requires the receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust.

Essential Functions:

• Greet and register patients as they come in.
• Verify insurance eligibility and/or income, to determine fee schedule.
• Check patients in and follow protocol to notify back office
• Make appointments for patients according to written protocols.
• Perform preliminary needs assessment of walk-in patients and schedule them for a work-in appointment according to written protocols.
• Answer and direct all incoming calls.
• Review daily route slips for accurate posting and billing
• Confirm next day appointments.
• Take patients payments and record accordingly
• Scan documents as needed
• Follow properly daily deposit procedures
• Reasonable and predictable in person attendance. .
• Performs other duties as may be required. See attachment for full job description.

You'll be successful with the following qualifications:

• High School graduate or equivalent.
• Must be 18 years of age.
• Minimum of two years experience in a medical setting.
• Knowledge of community; skilled in communicating with people and understanding their problems.
• Should believe in health care with dignity for all.
• MA Certificate
• Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!