Receptionist - Mercedes-Benz of Walnut Creek

Job Description

As a Receptionist, you will be the first point of contact for customers and visitors, providing a warm and welcoming atmosphere. This position plays a crucial role in creating a positive customer experience by offering exceptional customer service and efficiently managing the front desk operations.

• This role may also help move inventory and pick up vehicles from guests.

Duties and Responsibilities:

• Manage the dealership's main phone line, answer incoming calls, and direct them to the appropriate department or personnel.
• Take messages accurately and relay them promptly to the intended recipient.
• Warmly welcome customers and visitors as they enter the dealership.
• Assist customers with general inquiries and direct them to the relevant department or team member for further assistance.
• Keep the reception area clean, organized, and well-presented at all times.
• Manage and distribute incoming mail and packages.
• Provide administrative support to various departments as needed.