CityWalk Food Busser

Working with us means experiencing three blocks of music, shopping, and diverse restaurants and cuisine. We're all about entertaining and feeding our guests, many of whom are locals enjoying a night out. There's so much for you to do here as a Team Member. Here you can explore different venues, try new things, and build a career out of having fun.Be an integral part of the guest dining experience as a CityWalk Busser, where you'll support operations by setting tables, placing, and replenishing silverware and condiments, and ensuring adherence to sanitation and safety policies. Your responsibilities also include clearing and cleaning tables, chairs, and dining areas, maintaining a clean and always inviting atmosphere.In this fast-paced, guest-facing role, you'll interact with guests from around the world, embodying Universal's guest service standards while creating a fun and enjoyable environment. Your attention to detail, teamwork, and dedication to cleanliness will contribute to memorable dining experiences for every guest.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Moves with a sense of urgency by cleaning and clearing tables of used glassware, plate ware, silverware etc. Prepares and maintains dining room by stocking all necessary supplies throughout shift. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains walkways, common areas, wait stations and restrooms. Keeps a clean and sanitary bussing station. Completes all opening, running, and closing duties as assigned.
• Maintains table settings by removing finished courses and replenishing utensils in accordance to specifications as necessary. Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require.
• Moves tables, chairs and floor plans as needed.
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Qualifications:

• Must be 18 years older
• Valid California Food Handler required before first day

Pay:

• $19 per hour + tips

Additional Information:

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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