Busser - Hard Rock Cafe

Overview

Responsibilities

The Busser is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals and objectives.

Essential Duties & Responsibilities:

• Clearing tables: Removing dirty dishes, silverware, and glasses.
• Resetting tables: Setting tables with clean linens, silverware, glassware, and napkins.
• Stocking: Refilling condiments, napkins, and other table essentials.
• Serving: Delivering food and beverages when servers are busy.
• Assisting servers: Helping with tasks like clearing plates and refilling drinks.
• Cleaning: Wiping down tables and chairs, mopping floors, and vacuuming.
• Polishing: Polishing silverware and glassware.
• Stocking service stations: Ensuring a sufficient supply of napkins, utensils, and other necessary items.
• Maintaining safety and cleanliness: Following restaurant health and safety regulations.
• Closing activities: Cleaning the dining area at the end of the shift, such as stacking chairs and preparing stations for the next day.
• Communicating with staff: Informing servers of table availability and guest needs.
• Assisting with dishwashing: Scraping, stacking, or loading dishes into the dishwasher.
• Knowledgeable of and adherence to food and beverage department regulations and procedures.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

Qualifications

High School Diploma or equivalent with a minimum of 6 months experience in high volume food service, or the equivalent combination of education and experience.

SKILLS

• Strong leadership and interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.