Server (part-time, 25-28hours/week)

JOB SUMMARY:

The server provides friendly, responsive service to create an exceptional dining experience for all our guests. Each servers primary objective is to provide guests with an excellent experience, so they will want to return. As one of the primary contacts for guests dining in the restaurant, the server is responsible for serving food & beverage. This individual must be available to work weekends, nights and holidays.

ESSENTIAL/PRIMARY DUTIES:

Greets & welcomes guests, describes dishes, recommends beverage pairings, anticipate guests needs and monitor overall guest satisfaction

Maintains a clean work environment and set up the following team for success

Servers must have a very thorough knowledge of all menu items

Monitors and observes guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems

Collects payments from guests

Writes guests food orders on order slips, memorizes orders, or enters orders into computers for transmittal to kitchen staff

Prepares checks that itemize and total meal costs and sales taxes

Takes food or beverages orders from guests

Checks guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Serves food or beverages to guests and prepares or serves specialty dishes at tables

Presents menus to guests and answers questions about menu items, beverages, and other restaurant functions and services

Informs guests of menu changes and daily specials and makes recommendations you genuinely feel your guests will enjoy

Cleans tables or counters

Prepares hot, cold, and mixed drinks for guests, and chill bottles of wine

Rolls silverware set up food stations or set up dining areas to prepare for the next shift or for large parties

Stocks service areas with supplies such as coffee, food, tableware, and linens.

Explains to guests how various menu items are prepared, describing ingredients and cooking methods

Prepares tables for meals, including setting up items such as linens, silverware, and glassware

Removes dishes and glasses from tables or counters and take them to kitchen for cleaning

Assists host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests

Performs cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom

Brings wine selections to tables with appropriate glasses and pour the wines for guests

Performs food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee

Escorts guests to their tables

Garnishes and decorates dishes in preparation for serving

Fills salt, pepper, sugar, cream, condiment, and napkin containers

Describes and recommend wines to guests

SECONDARY DUTIES:

Provides guests with information about local areas, including giving directions

Fills in for fellow employees where needed to ensure guest service standards and efficient operations

EDUCATION and/or EXPERIENCE:

High school diploma and 2 years of experience or equivalent combination of education and experience

COMPETENCY/SKILL REQUIREMENTS:

Excellent conversationalist with a pleasant and professional personality

Strong decision-making, multi-tasking and organizational skills

Excellent written and oral communication skills.

Basic computer and clerical skills.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities