Receptionist for Outpatient Therapy
- The Wesley Community
- Saratoga Springs, New York
- Full Time
131 Lawrence St, Saratoga Springs, NY 12866, USA | Hourly | 16-17.25 per hour | Full Time Day
| Comprehensive Benefits Package
Receptionist for Outpatient Therapy
Full Time | Days: 8am - 4:30pm
** Pay rate $16-$17.25/hour **
The Wesley Community is no longer requiring employees to be vaccinated for COVID-19!
Everything we do at The Wesley Community is guided by our Core Values which form the acronym "CARES" . These Core Values are COMPASSION, ACCOUNTABILITY, RESPECT, EXCELLENCE and SPIRIT. It's more than a job: it's caring that starts in the heart.
What will I do as an Outpatient Therapy Receptionist for The Wesley Community?
+ The primary purpose of your job position is to perform secretarial, scheduling and recordkeeping functions to meet the needs of the Outpatient Therapy Department in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Director of Outpatient Therapy, to assure that the proper administrative procedures are maintained at all times.
+ Schedule patients in a timely manner.
+ Collect patient co-pays in a timely and accurate manner.
+ Assist the Director of Outpatient Therapy in the planning, developing, organizing, implementing, evaluating, and directing the department's programs and activities.
+ Interpret the facility's therapy policies and procedures to employees, patients, family members, visitors, government agencies, etc., as directed by the Director of Outpatient Therapy.
+ Process patient charts.
+ Assist in the establishment of an adequate filing system; perform all departmental typing, filing, and photocopying.
+ Release information in accordance with established policies and procedures.
+ Assure that the office is maintained in a clean and safe manner and that necessary equipment and supplies are maintained to perform required duties; order office supplies as needed.
+ Get accurate insurance approval for each patient in a timely manner.
+ Adjust schedules as needed if a therapist calls in, for a snow day or other unexpected changes.
+ Assist in standardizing the methods in which work will be accomplished.
+ Work with the facility's consultants as necessary and implement recommended changes as required.
+ Schedule appointments, answer phones, take messages, etc. Keep the Director of Therapy advised of meetings, appointments, as necessary.
+ Pick up and deposit departmental mail daily.
+ Respond to inquiries in a courteous manner. Refer to appropriate staff personnel as required.
+ Proofread and correct letters, drafts, reports, etc. for grammar, punctuation, spelling, etc.
+ Prepare, update and file forms, schedules and registrations.
+ Other related duties and responsibilities that may become necessary or as directed by the Director of Outpatient Therapy.
+ Monitor the Hawthorn Entrance, ensuring access for appropriate staff and Outpatient clients only. Direct Nursing home visitors, vendors, etc to other appropriate entrances on campus, to ensure campus safety.
+ Assist patients in/out of the clinic (holding doors, wheeling wheelchairs, carrying coats/ bags, etc).
+ Additional Committee, Safety, Equipment and Supply functions as needed.
Outpatient Therapy Receptionist Requirements :
+ High school diploma or equivalency.
+ Customer Service training is preferable.
+ Experience in a medical facility is desirable.
+ Experience with computers/word processing preferred.
+ Should possess a working knowledge of computers, calculators, system applications and other equipment.
The Wesley Community strives to have its employees be a part of a culture of excellence and to enjoy their work. Our team is also committed to making sure our employees are rewarded for superior effort and performance and get a chance to have fun as part of their employment experience at The Wesley Community.
We offer competitive and team-focused Employee Benefits to include :
+ Competitive pay + incentive compensation
+ A full benefits package
+ Paid vacation, sick, and personal time
+ Paid Holidays
+ Flexible scheduling options
+ NEW, Daily Pay Option
+ A 401K retirement plan
+ Tuition assistance and nursing scholarships
+ Opportunities for growth and development
+ A caring and supportive team work environment
+ Perks such as self-care support and on-site prescription fills
+ A fun work environment including theme weeks, recognition events, and opportunities for staff involvement
+ Member of The National Association of Health Care Assistants (NAHCA)
About the Wesley Community:
For over 50 years, The Wesley Community has provided services and programs with a commitment to compassion, caring and excellence. Our distinctive continuum of care offers a unique balance of community living and care giving that ensures quality of life at every stage of life.
We are a mission driven, not-for-profit organization that puts people first. We are proud of our reputation for excellence, innovation, and a personal approach to care and services. We encourage and support our residents in their efforts to achieve their goals, and we treat them respectfully.
| Comprehensive Benefits Package
Receptionist for Outpatient Therapy
Full Time | Days: 8am - 4:30pm
** Pay rate $16-$17.25/hour **
The Wesley Community is no longer requiring employees to be vaccinated for COVID-19!
Everything we do at The Wesley Community is guided by our Core Values which form the acronym "CARES" . These Core Values are COMPASSION, ACCOUNTABILITY, RESPECT, EXCELLENCE and SPIRIT. It's more than a job: it's caring that starts in the heart.
What will I do as an Outpatient Therapy Receptionist for The Wesley Community?
+ The primary purpose of your job position is to perform secretarial, scheduling and recordkeeping functions to meet the needs of the Outpatient Therapy Department in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Director of Outpatient Therapy, to assure that the proper administrative procedures are maintained at all times.
+ Schedule patients in a timely manner.
+ Collect patient co-pays in a timely and accurate manner.
+ Assist the Director of Outpatient Therapy in the planning, developing, organizing, implementing, evaluating, and directing the department's programs and activities.
+ Interpret the facility's therapy policies and procedures to employees, patients, family members, visitors, government agencies, etc., as directed by the Director of Outpatient Therapy.
+ Process patient charts.
+ Assist in the establishment of an adequate filing system; perform all departmental typing, filing, and photocopying.
+ Release information in accordance with established policies and procedures.
+ Assure that the office is maintained in a clean and safe manner and that necessary equipment and supplies are maintained to perform required duties; order office supplies as needed.
+ Get accurate insurance approval for each patient in a timely manner.
+ Adjust schedules as needed if a therapist calls in, for a snow day or other unexpected changes.
+ Assist in standardizing the methods in which work will be accomplished.
+ Work with the facility's consultants as necessary and implement recommended changes as required.
+ Schedule appointments, answer phones, take messages, etc. Keep the Director of Therapy advised of meetings, appointments, as necessary.
+ Pick up and deposit departmental mail daily.
+ Respond to inquiries in a courteous manner. Refer to appropriate staff personnel as required.
+ Proofread and correct letters, drafts, reports, etc. for grammar, punctuation, spelling, etc.
+ Prepare, update and file forms, schedules and registrations.
+ Other related duties and responsibilities that may become necessary or as directed by the Director of Outpatient Therapy.
+ Monitor the Hawthorn Entrance, ensuring access for appropriate staff and Outpatient clients only. Direct Nursing home visitors, vendors, etc to other appropriate entrances on campus, to ensure campus safety.
+ Assist patients in/out of the clinic (holding doors, wheeling wheelchairs, carrying coats/ bags, etc).
+ Additional Committee, Safety, Equipment and Supply functions as needed.
Outpatient Therapy Receptionist Requirements :
+ High school diploma or equivalency.
+ Customer Service training is preferable.
+ Experience in a medical facility is desirable.
+ Experience with computers/word processing preferred.
+ Should possess a working knowledge of computers, calculators, system applications and other equipment.
The Wesley Community strives to have its employees be a part of a culture of excellence and to enjoy their work. Our team is also committed to making sure our employees are rewarded for superior effort and performance and get a chance to have fun as part of their employment experience at The Wesley Community.
We offer competitive and team-focused Employee Benefits to include :
+ Competitive pay + incentive compensation
+ A full benefits package
+ Paid vacation, sick, and personal time
+ Paid Holidays
+ Flexible scheduling options
+ NEW, Daily Pay Option
+ A 401K retirement plan
+ Tuition assistance and nursing scholarships
+ Opportunities for growth and development
+ A caring and supportive team work environment
+ Perks such as self-care support and on-site prescription fills
+ A fun work environment including theme weeks, recognition events, and opportunities for staff involvement
+ Member of The National Association of Health Care Assistants (NAHCA)
About the Wesley Community:
For over 50 years, The Wesley Community has provided services and programs with a commitment to compassion, caring and excellence. Our distinctive continuum of care offers a unique balance of community living and care giving that ensures quality of life at every stage of life.
We are a mission driven, not-for-profit organization that puts people first. We are proud of our reputation for excellence, innovation, and a personal approach to care and services. We encourage and support our residents in their efforts to achieve their goals, and we treat them respectfully.
Job ID: 485231885
Originally Posted on: 7/15/2025
Want to find more Hospitality Service opportunities?
Check out the 239,924 verified Hospitality Service jobs on iHireHospitalityServices
Similar Jobs
Sign Up for Job Alerts
