Ultimate Care NY, a home health care services company with 20 years of experience, is looking for a Home Care Front Desk Associate to join our team. The selected candidate will be responsible for managing the front desk operations of the company. The Front Desk Associate will be the first point of contact for clients and visitors and will need to provide exceptional customer service.
Ultimate Care NY provides tailored home health care services to thousands of New Yorkers. We have a reputation for providing quality and compassionate care, and the Home Care Front Desk Associate will play a key role in maintaining this reputation. Here at Ultimate Care we value our employees and are committed to creating a positive and supportive work environment.
Compensation: $22-25 an hour
Responsibilities
+ Greet and direct clients and visitors to the appropriate department or staff member
+ Answer incoming calls and respond to inquiries in a professional and courteous manner
+ Schedule appointments for clients and staff members and maintain accurate records
+ Process client-related paperwork and maintain electronic and hard copy files
+ Ensure the cleanliness and organization of the front desk area
+ Provide administrative support to other departments as needed
+ Uphold Ultimate Care NY's standards for customer service and professionalism
+ Proven experience as a Front Desk Representative, Customer Service Representative or similar role
+ Solid understanding of office management procedures
+ Excellent written and verbal communication skills
+ Ability to handle multiple tasks simultaneously
+ Strong organizational and time-management skills
+ Knowledge of medical terminology and office software (preferred)
We offer the Ultimate employee perks (literally)!
+ Competitive rate and advancement opportunities
+ Healthcare coverage
+ 401k Retirement plan
+ Company-sponsored life and accident insurance
+ Generous paid time off, sick time
+ Learning and development resources
+ Daily pay via payroll program
+ Discount programs for restaurants, Broadway shows, movies, shopping, and much more!
Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
Ultimate Care, Inc. does not accept resumes from unsolicited search firms nor recruiters
About Us:
At Ultimate Care, our mission is to provide and restore client dignity and independence in their homes through individualized care plans. We aim to reduce the caregiver role and ease the stress on family membershelping to avoid the need for nursing homes and assisted living facilities.
Ultimate Care is a licensed home care provider based in New York. We offer comprehensive home care services, leading with our hearts to deliver top-quality, compassionate, and empathetic care to those who need it most.
Why Choose Us?
At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!
Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!
Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
Ultimate Care, Inc. does not accept resumes from unsolicited search firms nor recruiters.
Ultimate Care NY provides tailored home health care services to thousands of New Yorkers. We have a reputation for providing quality and compassionate care, and the Home Care Front Desk Associate will play a key role in maintaining this reputation. Here at Ultimate Care we value our employees and are committed to creating a positive and supportive work environment.
Compensation: $22-25 an hour
Responsibilities
+ Greet and direct clients and visitors to the appropriate department or staff member
+ Answer incoming calls and respond to inquiries in a professional and courteous manner
+ Schedule appointments for clients and staff members and maintain accurate records
+ Process client-related paperwork and maintain electronic and hard copy files
+ Ensure the cleanliness and organization of the front desk area
+ Provide administrative support to other departments as needed
+ Uphold Ultimate Care NY's standards for customer service and professionalism
+ Proven experience as a Front Desk Representative, Customer Service Representative or similar role
+ Solid understanding of office management procedures
+ Excellent written and verbal communication skills
+ Ability to handle multiple tasks simultaneously
+ Strong organizational and time-management skills
+ Knowledge of medical terminology and office software (preferred)
We offer the Ultimate employee perks (literally)!
+ Competitive rate and advancement opportunities
+ Healthcare coverage
+ 401k Retirement plan
+ Company-sponsored life and accident insurance
+ Generous paid time off, sick time
+ Learning and development resources
+ Daily pay via payroll program
+ Discount programs for restaurants, Broadway shows, movies, shopping, and much more!
Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
Ultimate Care, Inc. does not accept resumes from unsolicited search firms nor recruiters
About Us:
At Ultimate Care, our mission is to provide and restore client dignity and independence in their homes through individualized care plans. We aim to reduce the caregiver role and ease the stress on family membershelping to avoid the need for nursing homes and assisted living facilities.
Ultimate Care is a licensed home care provider based in New York. We offer comprehensive home care services, leading with our hearts to deliver top-quality, compassionate, and empathetic care to those who need it most.
Why Choose Us?
At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!
Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!
Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
Ultimate Care, Inc. does not accept resumes from unsolicited search firms nor recruiters.
Job ID: 485231905
Originally Posted on: 7/15/2025
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