Whale's Tail Bartender

Part-Time Bartender at The Whale's Tail, Hotel Captain Cook

Summary of Position: The Bartender is responsible for crafting and serving cocktails, beer, wine, and non-alcoholic beverages according to established recipes and quality standards, while ensuring compliance with all liquor laws and regulations. In addition to bar service, they take orders for and serve food to guests in or around the bar area. The Combination Bartender ensures accurate billing by properly taking orders, charging customers, collecting payments, tracking and retaining guest receipts, and maintaining an accurate cash bank. They are responsible for accurately closing out at the end of their shift, depositing the cash bank, and picking up their bank each day. Additional duties include preparing garnishes, maintaining the stock of all bar items, washing and sanitizing glassware to local health code standards, greeting guests, assisting with seating, maintaining the general cleanliness of the restaurant, and stocking items necessary for service to ensure smooth and efficient operations.

Key Responsibilities:
oService & Guest Interaction
-Prepare and serve beverages, upselling premium items and menu specials
-Take and serve food orders, when applicable
-Greet guests, respond to requests or complaints promptly and professionally
-Monitor guest behavior to ensure responsible alcohol service (cut off or 86 guests as
needed)
-Assist in seating or cleaning tables if support staff is unavailable
- Maintain a clean and welcoming bar area throughout the shift

oBar Operations & Setup
-Ensure the bar is fully stocked and prepped with necessary tools and ingredients (e.g., garnishes, napkins, juices, mixers, bar tools)
-Wash and sanitize glassware according to health code standards
-Unlock and inventory liquor, prepare fresh juices, cut fruit, and set up bar mix/snacks
-Track and maintain accurate liquor inventory

oSafety & Cleanliness
-Inspect bar and surrounding areas for cleanliness, safety hazards, and items needing repair
-Follow all hotel safety, sanitation, and grooming standards

oCash Handling & POS
-Pick up, maintain, and deposit cash bank daily
-Process guest payments accurately and make change
-Use Squirrel POS System proficiently for order entry and billing
-Ensure compliance with accounting and cash handling procedure

oTeam Coordination & Communication
-Supervise bar support staff (cocktail servers, bar backs) during shift
-Answer phone calls and assist with guest special requests
-Communicate with Food & Beverage Director, Executive Chef, and other departments (Accounting, Liquor Room, Security, Maintenance, Housekeeping) as needed

oOther
-Be available and prepared for scheduled shifts
Perform other duties as assigned.

Minimum Education:
oHigh School diploma or equivalent

Minimum Experience:
oPrefer 1-year bartender experience in a restaurant bar
oTAPs Card certification
oFood Handlers Card certification

Skills/Abilities:
oDemonstrated experience in bartending, with a solid grasp of diverse drink recipes and bartending techniques
oStrong interpersonal and oral communication skills
oDemonstrates a high level of integrity, honesty, professionalism, and a cooperative attitude
oExcellent reasoning and problem-solving abilities
oStrong teamwork skills and a genuine desire to serve people
oAbility to work quickly and safely under pressure required

Benefits:
oCompetitive union hourly wage plus tips
oEligible employees can have access to comprehensive benefits package including health, vision, and dental
o401(k) retirement savings plan to secure your future
oOpportunities for professional growth and advancement within the hotel
oWork in a supportive and dynamic environment that fosters professional and personal development

Application Process:
Interested candidates can apply online or apply in person at the Hotel Captain Cook HR office. HR Office hours are Monday through Friday, 8am-4pm.
Candidates must successfully pass a background check and drug screening.
The Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.