Seasonal Restaurant Server - Malibu Barbie Cafe

position: Seasonal Server

Department: Food & Beverage

Location: Malibu Barbie Cafe - Hilton Garden Inn San Diego Downtown/Bayside

FLSA Status: Non-Exempt

Reports To: Restaurant Manager / Food & Beverage Manager

Employment Type: Seasonal Position (July-October), requires open availability including weekends and holidays

Position Summary:

The Server plays a key role in delivering outstanding guest experiences by efficiently taking orders, serving food and beverages, and creating a welcoming environment. This position is central to the success of the restaurant and supports both guest satisfaction and operational excellence during the busy seasonal period.

Essential Duties and Responsibilities:

Guest Interaction & Seating

• Welcome guests promptly and courteously.

• Escort guests to assigned tables and assist with seating as needed.

• Present menus and provide descriptions of specials or featured items.

Order Taking & Menu Knowledge

• Accurately take food and beverage orders.

• Answer questions regarding menu items, ingredients, and preparation methods.

• Provide recommendations and upsell items to enhance guest satisfaction.

Food & Beverage Service

• Serve food and drinks in a professional and timely manner.

• Ensure accuracy of orders and proper presentation.

• Monitor guest tables to anticipate needs, refill drinks, and clear empty plates.

Customer Service & Satisfaction

• Check in with guests to ensure satisfaction throughout their meal.

• Address guest requests, concerns, or complaints promptly and professionally.

• Handle dietary restrictions or special accommodations respectfully.

Billing & Payment Handling

• Present checks and process payments accurately.

• Handle cash, credit card, and mobile transactions securely.

• Return change or receipts efficiently.

Cleanliness & Organization

• Clear and reset tables efficiently for the next guests.

• Maintain cleanliness in the dining area and service stations.

• Support opening, side work, and closing duties.

Team Collaboration

• Communicate and coordinate with kitchen staff, food runners, and bartenders.

• Support fellow team members during peak service times.

• Assist with restocking, polishing silverware, and maintaining supplies.

Health & Safety Compliance

• Follow all food safety and sanitation protocols.

• Maintain a neat appearance and wear appropriate uniform.

• Adhere to all hotel and restaurant policies and procedures.

Qualifications and Skills:

• Excellent communication and interpersonal skills.

• Strong multitasking ability in a fast-paced environment.

• Attention to detail and strong organizational habits.

• Friendly, professional demeanor.

• Previous server experience preferred but not required.

• Must have open availability including nights, weekends, and holidays during the seasonal period (July-October).

About Lodging Dynamics Hospitality Group

Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.