Concierge

Concierge
Cleveland, OH (onsite)
07/21/2025 - 10/27/2025
Shift: 8 AM - 5 PM Mon-Fri
Parking : Costs reimbursed by client
Dress Code: Business Casual

Job Description:

Supporting various sites providing various Client Service offerings including but not limited to, the services listed below. Looking for a definite high-level of customer service excellence, communication skills and polished hospitality expertise as well as computer/Microsoft Office skills.

Key Responsibilities

• Greet visitors/guests, validate guest list, provide badges/parking validation
• Act as company concierge: tours, local recommendations, hospitality
• Manage conference room scheduling and meeting preparations
• Assist with client travel arrangements and caterer coordination
• Update phone & speed dial lists

Required Skills & Attributes

• Customer service excellence (especially in hospitality/legal settings)
• Polished communication skills
• Microsoft Office knowledge (Excel, Word, PowerPoint, Teams)
• Professional demeanor & hygiene
• Ability to work independently or as part of a team
• Adaptability and positive attitude
• Willingness to accept instruction & constructive feedback
• Physical ability: lift/move packages up to 50 lbs; hand truck up to 400 lbs

Education & Experience

• High school diploma or equivalent
• 13 years experience in related field preferred
• Headquarters/corporate environment experience is a plus
• Organizational and coordination skills
• Basic problem-solving ability
• Minimum supervision required

Candidates who receive an offer will be required to successfully complete a background

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.