Server

Afterlife KTV
Queens Village, New York
Full Time

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Required Years of Experience

1 year

Job Details Company Overview
We are a premium private-room KTV (Karaoke) establishment dedicated to delivering high-quality karaoke and hospitality experiences in a modern, technology-integrated environment. Our venue offers guests private karaoke suites, a curated food and beverage program, and a seamless blend of entertainment and customer service. We pride ourselves on professionalism, efficiency, and attention to detail.

Position Summary
We are seeking a reliable, customer-oriented Server to join our front-of-house team. The ideal candidate will be attentive, helpful, and able to operate in a fast-paced service environment while maintaining a high standard of courtesy and care. Fluency in both Mandarin and English is preferred but not required. This role requires basic technological proficiency to assist guest with the operation of karaoke systems.

Key Responsibilities

Provide courteous and efficient service to guests in private karaoke rooms
Take and deliver food and beverage orders accurately and in a timely manner
Assist guests with the operation of the karaoke system
Monitor guest needs proactively and respond to requests with a service-first attitude
Ensure cleanliness and readiness of rooms before, during, and after guest use
Collaborate with team members to ensure smooth service flow and guest satisfaction

Qualifications

Experience in a customer service or hospitality environment at nightclubs/bars/fine-dining preferred
Excellent interpersonal and communication skills
Strong attention to detail and situational awareness
Ability to think critically and resolve issues efficiently
Comfortable using basic technology such as touchscreen interfaces and POS systems
Proficiency in Mandarin and English (both verbal and written) preferred
Flexible availability, including evenings, weekends, and holidays

What We Offer