Receptionist

Job Title: Front Desk Agent
Job Location: Los Angeles, CA. 90007
Pay rate: $20.50/hr. - $22.50/hr.
Duration of Assignment: 3-4 months with possibility of CTH
Work hours: 40/Week- must have open availability to include weekends
Dress code: Business Casual
Job ID: #25-52461

Job Description:

• As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information in a friendly and respectful manner.
• As the Front Desk Agent, you will continue to provide exceptional customer service.
• Greet all guests upon arrival and ensure a fast, efficient check-in process, including verification of guests’ identification, credit, and payment for stay.
• Assign room keys, assist guests, complete registration cards, and provide other assistance as needed.
• Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel.
• Accommodate special requests whenever possible.
• Coordinate requests for maintenance and repair and maintain guests’ room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.
• Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
• Assist with incoming calls through the PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette.
• Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.

Must Have:

• Minimum of 2 Years' Experience In Hotel Front Desk Service.

Thanks!
Aisiri HT
Associate Recruiter
Cell: +9...
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Email: ..., Website: www.artech.com