Medical Receptionist, Martha's Vineyard Hospital

Site: Martha's Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

PURPOSE OF YOUR JOB DESCRIPTION:
The primary purpose of your job is to maintain patient flow and provide administrative assistant coverage in a confidential manner for the Infusion and Oncology Department. Performs all reception and secretarial duties.

DELEGATION OF AUTHORITY:
As the medical receptionist in the Infusion and Oncology Department, you are delegated the authority, responsibility, and accountability necessary for carrying out your assigned duties.

JOB FUNCTIONS:
-Greet Patients upon arrival.
-Evaluate Patient requests and direct appropriately.
-Maintain Patient confidentiality at all times.
-Schedule patient appointments. Make reminder calls for appointments.
-Update LMR schedule as needed.
-Request and update Patient demographics.
-Request and update Patient insurance.
-Verify Patient Insurance eligibility.
-Request and process Insurance Co-pays.
-Process Patient Insurance referrals.
-Organize billing slips at the end of each work day.
-Provide clerical support as requested. Order supplies as needed.
-Communicate with other departments as needed.
-Pick up, sort and distribute the mail.
-Complete Safety & Compliance Fair yearly.
-Attend Staff Meetings as required.
-Assist with all aspects of daily operations.
-Complies with the MVH Code of Conduct.
-Works within legal, regulatory and ethical practice standards.
-Meets attendance and punctuality standards. Demonstrates reliability and accountability.
-Maintains cooperative working relationships with the nurses, physicians and other health care staff, agencies and facilities. Is professional in appearance appropriate to role and environment.

Qualifications

EDUCATION REQUIREMENTS:

High school Graduate College or secretarial school educational preferred.

Computer competency on Microsoft office required.

Meditech and LMR experience preferred.

EXPERIENCE:

Previous experience in a medical/surgical office.

Medical or secretarial background.

Accurate typing of proficient speed; excellent spelling and grammar skills.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

One Hospital Road

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$20.12 - $30.62/Hourly

Grade

SM1206At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .... Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.