Front Desk Receptionist

Front Desk Receptionist Schedule: Monday-Friday (Onsite) Shift (Please read) : Monday - Thursday: 9-hour shift between 8 AM - 6 PM & Half Day every Friday: 8 AM - 12 PM (Total 40 hours per week) Location: Saco, ME Pay Rate: $18-20+/HR (Depending on Experience) About the Role: As a Patient Service Specialist , you will serve as a key point of contact for patients, ensuring a welcoming and efficient experience from check-in to check-out. You will be responsible for greeting and registering patients, providing clear information about their visit, and assisting with scheduling future appointments both in person and over the phone. Key Responsibilities: Patient Interaction : Greet patients, explain visit procedures, and provide follow-up appointment details. Scheduling : Manage appointment bookings and confirmations via phone and in-person. Insurance & Billing : Verify insurance eligibility, obtain necessary authorizations, collect co-pays, and counsel patients on their financial responsibilities. Documentation & Compliance : Prepare intake forms, maintain accurate records, and adhere to payment reconciliation protocols. Environment Maintenance : Help maintain a clean, safe, and welcoming environment for all patients and staff. Why Join Us? Be part of a mission and community-focused organization that puts the care of their patients and employees first. Great entry level opportunity for those who are interested in growing or starting a career in healthcare Great opportunity for established healthcare professionals to continue career and growth within healthcare. Opportunities for professional growth and development. A strong team atmosphere and family-like approach, with a tenured and engaged team Meaningful and rewarding interaction with patients Qualifications: Strong customer service skills 1+ year of steady employment within a customer service-based position (Retail, Hospitality, or Office settings) Proven ability to work with and navigate a computer desktop efficiently (Microsoft Office) Proficient in the use of all necessary office equipment, computers, faxes, copiers, etc. Fluent typing skills (minimum 40 words per minute) and proficiency with Windows-based office technologies (ex. Word, Excel, PowerPoint, Outlook)