Front Desk Receptionist - Cardiology (Mandarin or Cantonese Speaking)
- Astrana Health
- San Gabriel, California
- Full Time
Front Desk Receptionist - Cardiology (Mandarin or Cantonese Speaking)
Department: Clinic Ops
Employment Type: Full Time
Location: 506 W. Valley Blvd. Unit #100, San Gabriel, CA 91776
Reporting To: Leatrice Ching
Compensation: $20.00 - $23.00 / hour
Description
Job Title: Front Desk Receptionist
Department: Synergy Imaging Center
About the Role: We are currently seeking a highly motivated Front Desk receptionist to assist with daily operations in our imaging center. This role will report to the Site Administrator and will allow us to meet the needs of our patients.
What You'll Do
- Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure.
- Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers.
- Provide basic and accurate information in-person and via telephone/email.
- Maintain the reception area, keeping it clean and free of clutter.
- Submit treatment authorization requests.
- Maintain office security by following safety procedures and controlling access via the reception desk
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills.
- Be able to prioritize workload while remaining flexible.
- May be required to work overtime to meet tight deadlines
- Highly motivated and able to work with multiple teams simultaneously.
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Other duties as required
Qualifications:
- Fluent in Mandarin or Cantonese
- 1 year of Front Desk experience at an outpatient primary care or specialty clinic
You're great for the role if:
- 1+ years of Front Desk experience of a radiology or imaging center
- Prior clerical experience in radiology center(s)
Environmental Job Requirements and Working Conditions:
- This position is fully in-person. The clinic is located at 506 W. Valley Blvd., Unit #100, San Gabriel, CA 91776.
- The total compensation target pay range for this role is: $20.00 - $23.00 per hour. The salary range represents our national target range for this role