Busser

2 years

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Busser to join our thirteenth restaurant and one of many in Glenview.

Concept Overview: Jackman & Co

A pub at heart, we are a place where people can gather to share exceptional food but still put the world to rights over a great pint. Our food is meant to be enjoyed over laughter and good times. Jackmans menu focuses on the cooking traditions and practices associated with the United Kingdom. Encompassing global influences due to Englands strong trading history and its historical conquests.

Job Summary:

A successful Busser contributes significantly to a positive dining experience for our guests by demonstrating attentiveness to both guests and fellow team members. Key responsibilities of this role include efficiently clearing and cleaning tables, booths, and chairs, as well as promptly removing used dishes. Bussers also play a crucial support role for the serving staff and bartenders by setting tables, refilling beverages, and ensuring table settings are readily available. On occasion, they may also assist in serving food and drinks. We are looking for busser candidates who are professional, friendly, and dedicated to upholding the highest standards of customer service.

We offer:

• Paid Leave
• 401k with vested employer match
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Essential Duties and Responsibilities:

• Welcome all guests and ensure guests receive responsive, professional, and gracious service
• Maintain table maintenance throughout guest experience
• Effectively communicate with Servers, Bartenders, and Barbacks to always ensure the wants and needs of guests are fulfilled.
• Set up any seasonal decorations, candles, or table cloths.
• Serve water to guests and refill beverage glasses as needed.
• Place and replace silverware as needed. Deliver beverages from the bartender as needed.
• Stock serving stations with napkins, utensils, trays, condiments, and salt and pepper containers.
• Remove guests' dirty dishes and utensils.
• Deliver used dishes and utensils to the kitchen for cleaning.
• Assist dishwashers to scrape, stack, or load dishes into the dishwasher as needed.
• Vacuum, sweep or mop the dining room.
• Remove trash and recycling; replacing trash bags.
• Clean up guest spills as needed.
• Direct guests to restrooms or exits as needed. Clear tables as guests complete their meals and prepare tables for next guests.
• Follow and maintain all sanitation and safety procedures.
• Perform closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for the morning shift.
• Additional duties may include assisting kitchen staff with preparing ingredients and cleaning kitchen surfaces.
• Performs all side work applicable to assigned station.
• Performs other related duties as assigned.
• Required Work Skills and Qualifications:
• Move and clean quickly in a fast-paced environment.
• Friendly, polite, and courteous to all guests
• Works well as part of a team and on individual tasks.
• Excellent at verbal communication.
• Works well and efficiently under pressure.
• Eager to learn and grow with the restaurant.
• Ability to lift and/or move up to 50 pounds.
• Ability to lift, balance, and carry trays of food weighing up to 25 pounds.
• Ability to work varied shifts, including nights, weekends and holidays.

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Hourly ($9.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Teamwork

Attention to Detail

Time Management

Adaptability

Customer Service Orientation

Problem Solving

Multitasking

Physical Stamina

Positive Attitude

Ability to Work Under Pressure

Ability to follow instructions

Communication Skills

Responsiveness

Interpersonal Skills

Supportive Attitude Towards Colleagues

Willingness to Learn

Willingness to Assist Others

Sanitation and Safety Awareness

Organizational Skills

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