Bagdad Theater Food Runner and Concessions

TITLE: Food Runner/Concessions
REPORTS TO: MANAGER
FLSA CLASS: Hourly Non-Exempt

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description of the Position:
This position is responsible for will be expected to expedite food from the kitchen to the guests’ table in a timely and efficient manner. The food runner position may also be responsible for bussing duties which include but are not limited to; clearing and re-setting tables, as well as clearing unnecessary dishes from the tables. The food runner will also be expected to assist with other requests from customers. Other duties include but are not limited to; providing the bar with ice and clean glassware, setting up and cleaning of the restaurant or outdoor areas, and generally maintaining the cleanliness of the restaurant, backing up the wait staff, sorting of garbage and recycling, and most importantly maintaining customer relations and ensuring a pleasant experience for all patrons. Being a food runner can be hard physical work and this job also requires the ability to effectively multi-task in a fast paced and deadline oriented environment. A food runner must also have the ability to work well independently and as a member of a team. In general, every McMenamins concessions team member will be asked to handle every task from opening to closing, including expediting food from the kitchen to the guests’ table in a timely and efficient manager. Duties include but are not limited to; selling tickets and concession items, serving food, pouring and serving beer, wine and spirits, greeting incoming customers, checking ID’s of patrons purchasing alcoholic beverages, operating a POS system, cash handling, restocking supplies, dishwashing, general cleaning, and most importantly maintaining and providing excellent customer relations with all customers. Concession team members are required to wait & bus tables in dimly lit theater environments. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Requirements of the Job:

• Must be at least 18 years old
• Obtain and maintain current food handlers and OLCC/WA liquor license
• Ability to accurately handle cash and work with numbers
• Excellent customer service & communication skills
• Flexible schedule including days, evenings, weekends and holidays
• Ability to remain calm and focused in a high volume, deadline oriented work environment

Essential Functions of the Job:

• Provide excellent customer service in a high volume environment
• Safely lift and carry heavy objects while remaining calm and focused in a high volume, deadline oriented work environment with a hand truck or the help of another person if necessary.
• Must have a value for diversity and the ability to work with individuals from different backgrounds
• Ability to remain calm and focused in a high volume, deadline oriented work environment
• Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary
• Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
• Perform fine hand manipulation including handling small and large objects, and use of kitchen equipment, etc.
• Ability to communicate clearly and be positive, polite, and cooperative with co-workers, managers, and customers
• Work around various heat sources, including grills, broilers, and hot-oil fryers
• Work with and around sharp objects, including knives & slicers
• Work with chemicals used in cleaning and sanitizing
• Complete side work as directed by the manager

Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

E.O.E