Dispatcher/Receptionist

Dispatcher/Receptionist 1.0 1.0 out of 5 stars 5329 West State Street, Milwaukee, WI 53208 Overview We are seeking a reliable and organized dispatcher to join our team. This role is essential in keeping our trucking and portable restroom services running smoothly and on schedule. The ideal candidate is comfortable using computers, has good communication skills, is friendly and social, and can manage multiple tasks in a fast-paced environment. Responsibilities Schedule and dispatch drivers and service technicians Monitor and adjust daily routes as needed Communicate with drivers, customers, and internal teams Regularly check and respond to emails in a timely manner Ensure accuracy by double-checking schedules and work orders Provide customer service over the phone and via email De-escalate customer concerns and resolve service issues professionally Problem-solve quickly and make decisions under pressure Qualifications: Computer skills (email, spreadsheets, dispatch software, etc.) Communication and interpersonal skills Ability to stay organized and manage time effectively Attention to detail and accuracy Experience in customer service and conflict resolution Ability to multi-task and adapt to changing priorities Prior dispatch or logistics experience is a plus Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Schedule: 8 hour shift Holidays Monday to Friday Overtime Work Location: In person