Host

Description

Host

Location: Grand Lodge on Peak 7

Position Type: Full-time Non-Exempt

Compensation: $21.75-$25.00/hr. (DOE)

Schedule: Morning, Night, Weekends

About the Role:

Join the team at Bar Down Tavern, Breckenridge's newest slopeside hotspot located right on Peak 7 inside the Grand Lodge! As a Host, you'll be the first friendly face guests see when they step in for breakfast before hitting the slopes, a laid-back lunch, apres-ski drinks, or a hearty dinner with unbeatable mountain views. Your warm welcome and smooth seating coordination will set the tone for their entire experience whether they're fueling up for adventure or unwinding after a day on the mountain. At Bar Down, we blend cozy vibes, great food, and genuine hospitality, and you'll play a key role in keeping the energy high and the guest flow seamless. If you love a fast-paced, fun environment where every shift feels like part of the mountain lifestyle, we'd love to have you on our team!

Requirements

• Greet guests warmly upon arrival, setting a positive tone for their dining experience.
• Manage reservations, walk-ins, and seating arrangements using the restaurant's system.
• Monitor and communicate accurate wait times to guests during peak periods.
• Escort guests to tables, providing menus and informing them of specials or promotions.
• Accommodate special requests (e.g., highchairs, accessibility needs, large parties).
• Thank guests upon departure and invite them to return.
• Maintain an organized seating chart and coordinate with servers for efficient table turnover.
• Balance guest flow to optimize server workloads and kitchen pacing.
• Answer phone calls, take reservations, and respond to guest inquiries.
• Keep the host stand, entrance, and waiting areas clean and presentable.
• Resolve guest concerns promptly and professionally ("end of the line" approach).
• Escalate unresolved issues to management while ensuring guest satisfaction.
• Uphold company hospitality standards, policies, and safety protocols.
• Follow up on guest feedback to improve service.
• Communicate effectively with servers, bussers, and managers to ensure smooth operations.
• Assist with light bussing or table resetting during busy periods.
• Attend staff meetings and training sessions.

Qualifications:

• Friendly, outgoing personality with strong customer service skills
• Ability to multitask and remain calm in a fast-paced environment
• Excellent communication and interpersonal skills
• Basic computer proficiency (email, reservation systems, etc.)
• Ability to stand/walk for extended periods and lift to 20 lbs.
• Willingness to work evenings, weekends, and holidays as needed
• Must pass Colorado Responsible Alcohol Vendor Training within 60 days of hire

Preferred Qualifications:

• 6+ months of experience as a host/hostess or in a front-of-house restaurant role
• Familiarity with OpenTable, Resy, or similar reservation software
• Bilingual skills (Spanish/English or other languages)
• Knowledge of resort/upscale dining environments
• Flexibility to assist with light bussing or seating adjustments
• Food Handler's Certification (or willingness to obtain

Compensation & Benefits:

Health, vision, and dental insurance plans

Company-paid life insurance coverage

Voluntary Life and Accidental Death/Dismemberment Insurance

HSA and FSA-Dependent Care Accounts

Retirement plan

Generous paid time off (PTO) and sick leave to support work-life balance

Volunteer Time Off - Paid opportunities to give back to Summit County

Bereavement leave

Biannual bonuses

Tuition Reimbursement Program

Employee Wellness programs to support physical and mental health

Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program

About Our Company:

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.

Applications will be accepted until August 6, 2025.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.