MEDICAL RECEPTIONIST (Community Family Clinic) Blackfoot, Idaho Falls, Rigby

  • Community Counsil of Idaho
  • Idaho Falls, Idaho
  • Full Time

MEDICAL RECEPTIONIST

Regular Full Time Status: Non-Exempt / Hourly Reports to: Lead Medical Receptionist Medical, Dental, Vision, 401K, Vacation, Paid Holidays

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

  • Schedule patient appointments
  • Check in patients in a positive and friendly manner.
  • Ensure that patients do not wait more than 10 to 15 minutes past the scheduled time of appointment.
  • Collect insurance information, co-pays, payments toward balances, and payments toward deductibles.
  • Write payment receipts for patients.
  • Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
  • After business hours: log off computers, lock doors, and turn off radio and lights.
  • Work as part of a team and exhibit competent and effective communication skills.
  • Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho's client base.
  • Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure.
  • Maintain standards of confidentiality of CC Idaho clients and records
  • Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements.
  • Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.

Qualifications / Benefits

Qualifications

Required

  • High School Diploma or GED
  • Ability to read, speak, and write in both English/Spanish in a business setting.
  • One-year clerical experience
  • Current driver's license and proof of auto insurance
  • Must pass a background check.
  • Ability to operate standard office equipment and be proficient in Microsoft Office applications.
  • Evidence of no communicable disease

Preferred

  • Three years' clerical experience
  • Current First Aid and CPR certification
  • Experience with Electronic Medical Records (EMR) AND Practice Management Systems

Required Physical Demands

  • Is frequently required to stand, walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.
  • Must be able to lift and/or move up to 20 pounds.

Work Environment

Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.

BENIFITS

"CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

For detail Benefit plan please visit:

Health Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits

Financial Well-Being

  • Basic Life Insurance with Accidental death & dismemberment
  • Supplemental Voluntary Life
  • Long- and Short-Term Disability
  • Flexible Spending Accounts (Medical & Dependent Care)
  • 401K
  • Voluntary Benefit Options
  • Accident Insurance
  • Critical Illness
  • Legal Ease
  • Norton Life Lock

Work/Life Balance (Regular Full Time)

  • Generous Paid Time Off Policy (PTO)

  • First year of service - 20 days

  • After five years of service - 25 days

  • After ten years of service - 30 days

  • After twenty years of service - 35 days

  • After thirty years of service - 40 days

  • Twelve Paid Holidays

  • Employee Assistance Program (EAP)

  • 10 free sessions per each topic/situation

  • Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Educational leave

  • Up to 5 hours per week to utilize towards education, upon approval and eligibility
Job ID: 487808257
Originally Posted on: 8/2/2025

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