2 years
Job DetailsWe are seeking experienced and passionate restaurant CAPTAIN to join our exceptional team of service leaders. This role is responsible for always providing prompt and friendly food and beverage service to our guests by following the Restaurant Brand Standard.
Your Responsibilities:
Act as the ultimate ambassador of the restaurants cuisine and culture to our guests.
Sets the stage for the experience a guest will have and will be responsible for the guest experience by providing prompt, attentive table service and by being all - knowing regarding our menu, beverage, and wine offerings.
Is energetic, enthusiastic, highly motivated and passionate about hospitality, food and beverage.
The person will be a role model for the restaurant and accountable for the action taken.
Works with a strong attention to detail and directs the activities of their support staff to ensure an unparalleled dining experience.
Your Qualifications:
The ideal candidate has at least 2-4 years of fine dining restaurant experience as a lead server or Captain.
Applicants must be guest-service oriented, friendly and outgoing, hardworking, team oriented, and able to perform with detail and finesse.
Associates Degree in Hospitality or equivalent Certification preferred.
Food Handlers Safety Certificate Preferred
Ability to read, speak and interpret documents in clear English.
Must be able to exert well-paced ability in limited space and to reach other locations of the restaurant in a timely basis.
Must be able to multi-task and manage in high volume, and high stress environments.
Must have manual dexterity to use and operate all necessary equipment.
Must be able to work a flexible schedule. (including nights, weekends, and holidays)
We seek individuals who pursue this career as a passion and a profession.
We are a team of hospitality professionals committed to creating extraordinary experiences for our guests and staff. Our mission is to operate a financially responsible organization in an environment where work feels good.
RESPECT for our team, guests, partners, purveyors and our environment.
EMPOWER our staff to think and act on their own with a Sense of Urgency.
PRIDE ourselves in providing generous hospitality, distinctive cuisine and exceptional service.
MENTOR, we encourage personal and professional Development.
EMBRACE the daily challenge and have fun. We are all in this together!
What we offer:
Comprehensive Medical, Dental and Vision insurance
Family Meal Provided
On site Educational Classes
Commuter Benefits
Pet Insurance Discounts
Bastion Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Bastion Hospitality, LLC.
Compensation: Hourly ($16.50) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
Required SkillsProviding Prompt and Friendly Food and Beverage Service
Leadership
Prompt and Friendly Food and Beverage Service
Customer service excellence
Knowledge of Menu, Beverage, and Wine Offerings
Culinary Knowledge
Attention to Detail
Time Management
Energetic and Enthusiastic
Problem Solving
Ability to Manage Support Staff
Adaptability
Hospitality, Food, and Beverage Passion
Team Collaboration
Fine Dining Restaurant Experience
Communication Skills
Guest Service Oriented
Conflict Resolution
Ability to Lead and Direct Support Staff
Stress Management
Team Oriented
Organizational Skills
Ability to Perform With Detail and Finesse
Interpersonal Skills
Knowledge of Food Safety
Work Ethic
Ability to work in a fast paced environment
Creativity in Service Delivery
Detail Oriented
Commitment to Continuous Improvement
Ability to Multitask
Food Handlers Safety Knowledge
Manual Dexterity to Operate Necessary Equipment
multi tasking
Flexible schedule availability
Manual Dexterity With Equipment
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