Horn & Cantle Host - Winter 2025/2026

Horn & Cantle Host - Winter 2025/2026

Seasonal

Big Sky, MT, US

Yesterday

Requisition ID: 1365

Salary:

$15.00 Hourly

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR VISION

Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

SUMMARY

As the Host at our Restaurant, you are the first point of contact for all guests. You play a vital role in setting the tone for the overall dining experience, ensuring each guest feels welcome, cared for, and appreciated from the moment they enter. Your responsibilities include greeting guests with warmth and hospitality, managing reservations and seating, and ensuring smooth communication between the kitchen and service teams.

The ideal candidate embodies the spirit of hospitality, exuding professionalism, grace, and an innate understanding of guest needs. They are organized, thrive in high-pressure environments, and work seamlessly with the rest of the service team to ensure that each dining experience is exceptional.

ESSENTIAL DUTIES & RESPONSIBILITIES

Greet guests upon arrival, escort them to their tables, and provide menus while maintaining a warm and welcoming demeanor.

Manage reservations and the waitlist during peak hours, providing accurate wait times and coordinating seating efficiently.

Communicate effectively with servers, kitchen staff, and management to ensure a smooth guest experience from arrival to departure.

Answer incoming calls, handle reservations, and respond to inquiries about the restaurant's services and offerings.

Seat guests in a way that balances guest preferences and server availability to maintain smooth service flow.

Assist the service team with tasks such as water service, resetting tables, and clearing dishes to support a seamless dining experience.

Perform necessary side work such as preparing stations, organizing the waiting area, and ensuring the host stand remains tidy and functional.

Provide support to bartenders or baristas when needed, ensuring timely and efficient beverage service.

Handle take-out orders and special requests from guests with attention to detail and accuracy.

Actively participate in ongoing training sessions to enhance service skills and maintain knowledge of restaurant operations.

Ensure all company policies, procedures, and service standards are followed consistently to maintain a high-quality dining environment.

QUALIFICATIONS

Minimum of one year of experience in customer service, ideally within a hospitality or restaurant setting.

Strong communication skills, both verbal and written, with the ability to interact comfortably and professionally with guests and team members.

Professional appearance and demeanor, with a focus on making guests feel welcome and comfortable.

Ability to manage multiple tasks efficiently in a fast-paced environment while remaining calm and organized.

A proactive approach to tasks, demonstrating flexibility and a commitment to delivering excellent guest experiences.

Familiarity with basic computer systems, including reservation software, point-of-sale systems, and email.

Problem-solving abilities with a quick-thinking approach to resolving guest concerns and operational challenges.

A collaborative team player who supports the overall success of the service team.

WORK ENVIRONMENT

Luxury ranch resort environment focused on attention to detail and personalized guest experience.

Dynamic and upscale setting that requires delivering superior service.

Requires standing for long periods and occasional lifting of heavy items (up to 50 pounds).

May involve working evenings, weekends, and holidays.

Fast-paced environment where multitasking and organizational skills are essential.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.

Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes.

Hourly Employee & Seasonal Employee Benefits

At Lone Mountain Ranch, in addition to a competitive hourly wage, we offer a range of benefits to make your experience more rewarding.

Seasonal Bonus Program:

All hourly employees are eligible for our seasonal bonus program.

You will receive $1 per hour worked and $1.50 per overtime hour worked.

Employees who terminate or resign before the season ends will not participate.

If the season is shortened due to business levels, you will still receive the bonus.

Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible.

Staff Cafeteria:

Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items.

Ranch Gratuity:

In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch.

Ranch-Wide Activities:

During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga.

In winter, enjoy access to 50 miles of cross-country ski trails.

Arrival:

Complimentary transportation is provided to and from the airport.

Uniforms:

Free uniforms are provided for your role at the ranch.

Opportunity to Transition to Full-Time:

After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status.

Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).