Event Concierge

Possessing a love for food and a passion for hospitality, this individual stays curious and craves knowledge. This team member is able to solve problems diplomatically and helps to create thoughtful teaching moments for their fellow team members on all things service, menus, and beverage pairings. Their primary role as senior server on the floor is to help create memorable guest experiences for all that walk in the door.

• Assist Convention Services and Catering Managers with coordination of groups as needed
• Meet group meeting planner prior to functions and assist throughout the program
• Establishes rapport with clients and functions as Manager’s liaison.
• Special projects as assigned by Department Manager.
• Acts as a liaison between clients and all internal departments
• Attends pre-cons, resume and Banquet Event Order meetings
• Receives signed Banquet Event Orders for all functions
• During conference, will ensure the meeting arrangements are to specifications
• Attends post-con meetings at conclusion of conference when necessary
• Ensure personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards
• Stand, sit, or walk for an extended period or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Qualifications

• 1–2 years in customer service or hospitality
• Experience in event planning, banquets, or front desk is a strong plus
• Proficiency in hotel systems (e.g., Opera, CI/TY, Microsoft Office Suite)
• Flexible schedule (availability for weekends, evenings, and holidays)
• Excellent communication (verbal and written)
• Professional demeanor and appearance
• Strong attention to detail

As part of the Makereadycollection, we proudly offer a variety of thoughtful benefits and perks foreligible team members including accommodating PTO/PTO exchange,medical/dental/vision benefits, maternity/paternity leave, pet insurance,company-matched dependent care & 401k, student loan repayment program and awide range of additional ancillary benefits. The health, happiness andwell-being of our team is our top priority.

We take pride in our GuidingPrinciples to help define how we successfully work together. We follow them notout of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.