Captain Assistant

2 years

Major Food Group is looking for talented Captain Assistants to join our team at Contessa!

Contessa, inspired by the old-world resorts and the lasting estates of Italy, features cuisine embodying the effortless elegance of the Trattorias of Northern Italy. Offering all-day dining with breakfast, lunch, brunch, dinner and perfectly crafted cocktails, the menus showcase a range of selections from imported salumi and house made fresh pasta to dry aged Chianina Beef.

As a valuable addition to our team, you must ensure that guests have a pleasant and memorable dining experience. The ideal candidates will be passionate and have a commanding knowledge about food, wine, and service in general. These individuals will be the key points of contact for guests throughout their dining experience. They must have the ability to work well with the team and provide the utmost level of hospitality to our guests.

RESPONSIBILITIES:

• Assist in anticipating guests needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.

REQUIREMENTS:

• Professional, articulate, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient in computer skills including POS systems, Word and Excel.

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• 401k Plan with Employer Contribution

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Compensation: Hourly ($8.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Excellent Customer Service

Strong Communication Skills

Knowledge About Food, Wine, and Service

Customer Service Orientation

Knowledge of food and wine

Excellent Hospitality Skills

Ability to Anticipate Guests' Needs

Team Collaboration

Ability to Work Well With a Team

Adaptability to Flexible Hours

Attention to Detail in Maintaining Dining Room Cleanliness and Safety

Physical Stamina

Attention to Detail

Time Management Skills

Proficient in Computer Skills Including POS Systems, Word, and Excel

Ability to Handle Stressful Situations

Inspecting Dining Room Cleanliness and Safety

Commitment to Cleanliness and Safety

Ability to lift up to 30 lbs

Ability to Anticipate Needs

Maintaining Cleanliness and Safety Standards

Conflict Resolution skills

Flexible Schedule (Able to Work Days, Nights, Weekends, Holidays)

Ability to follow instructions

Resolving Guest Issues

Multitasking Abilities

Problem Solving Skills

Positive Attitude

Professional and Friendly Communication

Physical Stamina for Standing/Walking for 8 Hours

Flexibility in Work Hours

Physical Ability to Stand/Walk, Bend, Push, Pull, Lift

Proficient in Computer Skills (Pos Systems, Word, Excel)

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