NOW HIRING Front Desk Agent/ Breakfast Attendants The Norwich Inn

The Norwich Inn has been owned by Joe and Jill Lavin since 2006. The Inn was expanded from 27 to 39 rooms in 2010 and has undergone significant upgrades over the years, building upon its iconic reputation in the region. Joe is also managing director or the La Tourelle Hotel and Spa in Ithaca, NY.

The inn is an historic 39 room inn, restaurant/ pub and on site micro-brewery located in a New England community in east central Vermont. Located across the Connecticut River from Hanover, New Hampshire, approximately 1 mile from Dartmouth College, it enjoys steady rooms clientele provided by the College, Medical Center, Norwichs King Arthur Baking Company and seasonal tourism. The inn realizes substantial local patronage of the food and beverage facilities. Restaurant capacity can be as much as 124 with seasonal outdoor seating, plus additional private function areas which are popular for parties and meetings.

• Front Desk Agent

  Were looking for a friendly and reliable person to join our team as a part-time Front Desk Agent/ Breakfast Attendant. This position is for 4 shifts per week :

  • Monday to Wednesday: 6:30 AM 12:00 PM
  • Thursday: 6:30 AM 3:00 PM

  Additional shifts may be available to cover vacations, but this is not guaranteed or on a regular basis.

  About the Role:

  Providing excellent customer service is our top priority. The ideal candidate enjoys interacting with guests, helping them feel welcome, and ensuring they have a great experience. Responsibilities include:

  • Handling hotel and restaurant reservations
  • Answering phones and guest questions
  • Managing retail sales at the front desk
  • Using our reservation and communication systems (text and email)
  • Multitasking between phone calls and in-person interactions

  This position also includes setting up, restocking, and cleaning up our continental breakfast (7:30 AM 10:30 AM) . All breakfast items are pre-preparedno cooking required.

  Requirements:

  • Strong customer service skills
  • Comfortable working with computers and learning new systems
  • Able to multitask in a fast-paced environment
  • Available to work occasional weekends and holidays

  New Hire Bonus!

  We offer a sign-on bonus for new team members, paid out in stages based on attendance and time in the role:

  • $200 after 30 days
  • An additional $300 after 90 days
  • An additional $500 after 180 days

  Other Perks

  • Healthcare Available for FT Team Members
  • Food Discounts
  • Lodging Discounts
  • Discounts at Local Partners
  • Paid Time Off
  • Growth Opportunities