Floor Manager

2 years

Job Title: Floor Manager Location: Momoya SoHo New York, NY Job Type: Full-Time Industry: Hospitality / Restaurant Cuisine: Modern Japanese

About Us: Momoya SoHo is a modern Japanese restaurant located in the heart of one of New York Citys most vibrant neighborhoods. Known for our commitment to quality, consistency, and hospitality, we offer a refined yet approachable dining experience, showcasing fresh sushi, seasonal small plates, and curated beverage selections. As part of a growing and respected restaurant group, Momoya SoHo is a place where hospitality professionals can thrive and grow.

Job Description: We are currently seeking a reliable, hands-on, and hospitality-driven Floor Manager to join our team. The ideal candidate is passionate about creating memorable guest experiences, has a strong background in front-of-house operations, and can lead by example in a high-volume, fast-paced environment.

As Floor Manager, you will play a key role in overseeing the daily service, supporting staff development, ensuring smooth communication between the front and back of house, and upholding the high standards that define the Momoya brand.

Key Responsibilities:

• Supervise and lead daily front-of-house service operations

• Provide ongoing support, training, and development to FOH team members

• Ensure all guests receive exceptional service and hospitality

• Manage floor presence during service, resolve guest concerns promptly and professionally

• Oversee reservation flow, waitlist, and table management

• Work closely with the kitchen team to maintain efficient service

• Enforce health, safety, and sanitation standards

• Maintain a clean, organized, and positive work environment

• Collaborate with upper management on operational goals and improvements

Qualifications:

• Minimum 2 years of restaurant experience (management or leadership experience preferred)

• Strong leadership and team management skills

• Ability to multitask and stay composed under pressure

• High attention to detail and a commitment to excellent service

• Excellent communication and interpersonal skills

• Must be available to work weekends, holidays, and closing shifts

• Familiarity with Japanese cuisine and culture is a plus

• NYC Food Handlers Certificate preferred (or willing to obtain)

What We Offer:

• Competitive compensation based on experience

• Opportunities for growth and advancement within the group

• Supportive and collaborative work environment

• Staff meals during shifts

• Employee dining discounts across locations

• Work in a highly regarded and growing hospitality brand

To Apply: Please submit your resume and a brief cover letter via Culinary Agents or email with the subject line: Floor Manager Application Momoya SoHo. We look forward to hearing from you!

Compensation: Salary ($65,000.00 - $85,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts

Problem Solving Skills

Conflict Resolution skills

Training and Mentoring Abilities

Organizational Skills

Time Management Skills

Customer Service Orientation

Adaptability in a Fast Paced Environment

Collaboration skills

Health and safety awareness

Positive Attitude

Ability to Work in a Team

Decision Making Skills

Attention to Cleanliness and Sanitation

Ability to manage stress

Cultural Awareness

Sushi Knowledge

Sake Knowledge

Team Development

Wine Service

POS Systems

Staff Management of up to 20

Conflict Resolution

Food Safety Knowledge

Scheduling

High Volume Service

Service Procedures

Communication

Leadership

Team Management

People Skills

Reservation Management Platforms

Teamwork

Attention to Detail

Training Others

Problem Solving

Hospitality Driven

Floor Management

Team Training

Ordering / Purchasing

Guest Service

Management

Office Suite Software

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