Barista

Required Years of Experience

1 year

Job Details We are looking for a Barista on Saturdays & Sundays from 10:00 AM- 4:00 PM for Brunch service.
The Golden Swan baristas prepare and serve coffee & tea drinks during brunch service, and deliver them to guests in a timely, accurate, & warm manner. Baristas may also help with inventory and oversee that equipment is in working order. Responsibilities

• Prepare drinks : Make coffee, espresso, tea, and other drinks
• Maintain equipment : Clean and maintain coffee machines, grinders, and other equipment
• Manage inventory : Track supplies like coffee beans, milk, and disposable items
• Ensure cleanliness : Keep the work area, seating, and equipment clean and organized
• Follow health and safety : Comply with health and safety regulations
• Provide customer service : Help customers feel welcome and satisfied
• Work with a team : Collaborate with other staff to meet goals

Skills

• Attention to detail : Pay close attention to customer orders and preferences
• Customer service : Be friendly and helpful, and go above and beyond to satisfy guests
• Communication : Be able to communicate with customers and other staff
• Adaptability : Be able to work in a fast-paced environment and adapt to changing situations
• Reliability: Be on time and in uniform at your scheduled in-time

Compensation Details

Compensation: Hourly ($19.00)

Benefits & Perks: Dining Discounts

Required Skills

Attention to Detail

Time Management: Effectively Manage Time to Ensure Timely Service During Brunch Hours

Customer Service

Problem Solving: Address Any Issues That Arise With Equipment or Customer Service

Communication

Teamwork: Work Collaboratively With Other Staff Members to Ensure Smooth Operations

Adaptability

Multitasking: Handle Multiple Tasks Simultaneously During Busy Brunch Service

Customer Focus: Prioritize Customer Satisfaction in All Interactions

Attention to Cleanliness: Maintain a Hygienic Work Environment Beyond Basic Cleanliness

Technical Skills: Operate and Troubleshoot Coffee Making Equipment

Organizational Skills: Keep Inventory Organized and Easily Accessible

Positive Attitude: Maintain a Friendly Demeanor Even During Busy Periods

Flexibility: Adjust to Varying Customer Demands and Service Needs

Initiative: Take Proactive Steps to Enhance Customer Experience

Stress Management: Remain Calm and Effective Under Pressure

Interpersonal Skills: Build Rapport With Customers and Team Members

Cultural Awareness: Understand and Respect Diverse Customer Backgrounds

Sales Skills: Upsell Products or Services to Enhance Customer Experience

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